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Gateway EC14 manual Lift the LCD panel out lifting the bottom of the panel first, Chapter

Models: EC14

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Gateway EC14 manual Lift the LCD panel out lifting the bottom of the panel first, Chapter

Contents

PRINTED IN TAIWAN Gateway EC18/EC14 Service GuideRevision History Disclaimer CopyrightSCREEN MESSAGES ConventionsPreface Page System Specifications Table of ContentsMachine Disassembly and Replacement System UtilitiesTroubleshooting Table of ContentsJumper and Connector Locations Table of ContentsTable of Contents Features System SpecificationsChapter Operating SystemPower subsystem Dimensions and WeightPrivacy control Input devicesChapter Non-operating 20% to 80%C PU System Block DiagramSOUTH BRIDGE I C H 9-M SF FTop View Your Notebook TourLCD View Icon Closed Front ViewDescription IconRight View Left ViewHeadphones Headphone Microphone USB portslots and Base ViewRear View Icon IndicatorsFunction DescriptionFunction TouchPad BasicsLeft Button Right ButtonLock Keys and embedded numeric keypad Using the KeyboardWindows Keys Hotkey Hot KeysIcon FunctionThe US dollar sign The Euro symbolSpecial Keys Hardware Specifications and Configurations Specification North Bridge SpecificationsSouth Bridge Specifications SpecificationSpecifications SpecificationSpecifications Hard Disk Drive InterfaceSpecifications SpecificationsSpecifications 363 ~ 952 typicalBIOS SpecificationsSpecification SpecificationsBluetooth SpecificationsSpecification SpecificationSpecification SpecificationSpecification SpecificationsIntel MM#903341 6 Cell SpecificationChapter Navigating the BIOS Utility BIOS Setup UtilitySystem Utilities ChapterBoot InformationSecurity F5/F6Boot MainSecurity ExitSecurity Setting a PasswordBoot InformationConfirm New Password Set Supervisor PasswordEnter New Password Removing a PasswordChanging a Password Setup Notice Changes have been savedSet Supervisor Password Enter New PasswordBoot BootInformation MainInformation ExitSecurity ExitThe BIOS flash memory update is required for the following conditions BIOS Flash UtilityNew versions of system programs New features or options Restore a BIOS when it becomes corruptedDOS Flash Utility 2. Click OK to begin the update. A progress screen displays WinFlash UtilityPerform the following steps to use the WinFlash Utility 1. Double click the WinFlash executable8. Select Enter Unlock Password and press Enter Remove HDD/BIOS Password UtilitiesRemove HDD Password To reset the BIOS password, run clnpwd.exe as follows Removing BIOS Passwords2. Press 1 or 2 to clean the desired password shown on the screen 1. From a DOS prompt, Execute clnpwd.exeMiscellaneous Utilities Using Boot Sequence SelectorUsing DMITools Example 1 Read DMI Information from Memory Using the LAN MAC UtilityExample 2 Write Product Name to EEPROM Example 3 Write Serial Number to EEPROMChapter Disassembly Requirements Machine Disassembly and ReplacementReplacement Requirements Related Information3. Place the system on a flat, stable surface Pre-disassembly Instructions1. Turn off the power to the system and all peripherals Main Screw List Disassembly ProcessScrew QuantityExternal Modules Disassembly Flowchart External Module Disassembly ProcessTurn off system and peripherals power Disconnect power and signal cables from system2. Slide the battery lock/unlock latch to the unlock position Removing the Battery Pack1. Turn the computer over Chapter2. Pull the dummy card out Removing the Dummy Card1. Press the dummy card in to allow it to spring out Removing the Hard Disk Drive Module Chapter 6. Unlock the HDD FPC and pull the FPC away1. See “Removing the Battery Pack” on page Removing the DIMM Module2. Loosen the four captive screws in the memory cover 3. Lift the memory cover awayChapter 5. Pull the memory module out1. See “Removing the Battery Pack” on page Removing the WLAN Module4. Detach the two cables from the Wireless LAN module 2. Loosen the four captive screws in the memory coverScrew List DisassemblyStep ScrewMain Unit Disassembly Flowchart Main Unit Disassembly ProcessStep Screw ListScrew QuantityRemoving the Keyboard b. Pull the keyboard away 7. Flip the keyboard over. a. Unlock the FCC3 blue call out Removing the Upper CoverScrew List DisassemblyStep Size1. See “Removing the Upper Cover” on page Removing the Button Board2. Unlock and remove the touch-pad to mainboard FCC 3. Unlock and detach the touch-pad to touch-pad FCCStep Screw ListSize QuantityChapter 8. Lift up and pull the button board to main board FCC free3. Lift the transparent adhesive tape off the LCD connector Removing the LCD Module1. See “Removing the Upper Cover” on page 2. Pull the WLAN cables through and away from the computerDisassembly 4. Push out the LCD connector5. Remove the two screws of the LCD module hinges Screw ListScrew List Removing the LED BoardStep ScrewChapter 4. Lift off the LCD Board5. Unlock and remove the LED board FCC from the mainboard 2. Detach the Bluetooth module cable from the mainboard Removing the Bluetooth Module3. LIft the Bluetooth module away from the computer 4. Detach the Bluetooth module cable from the module1. See “Removing the Upper Cover” on page Removing the I/O Board2. Unlock and remove the I/O board FCC from the main board 3. Unlock and remove the I/O board FCC from the I/O boardI/O Board Disassembly Screw List Removing the MainboardStep ScrewChapter NOTE The hand in the photograph holding on to the CRT board1. See “Removing the Mainboard” on page Removing the CRT Board2. Disconnect the CRT cable from the CRT board 3. Disconnect the CRT cable from the main board1. See “Removing the Mainboard” on page Removing the Thermal Module2. See “Removing the CRT Board” on page 3. Remove the five captive screws of the thermal module2. Pry the RTC battery out of the holding clips Removing the RTC BatteryIMPORTANTObserve local regulations in the disposal of all batteries 1. See “Removing the Mainboard” on page2. Remove the tape from the speaker cable 3. Lift the modules away Removing the Speaker Modules1. See “Removing the Mainboard” on page LCD Module Disassembly Flowchart LCD Module Disassembly Process3. Roll the bezel up and away from the hinges Removing the LCD Bezel1. See “Removing the LCD Module” on page 2. Disconnect the camera connector 3. Pull up the camera board Removing the Camera Board1. See “Removing the LCD Bezel” on page ChapterScrew List Removing the LCD PanelStep ScrewChapter 4. Lift the LCD panel out lifting the bottom of the panel firstScrew List Removing the LCD BracketsStep Screw3. Lift up the protective plastic tab 4. Disconnect the LCD connector Removing the FPC Cable1. See “Removing the LCD Panel” on page Chapter1. See “Removing the LCD Panel” on page Removing the Antennas2. Lift up the right antenna pull the cable away from the LCD module 4. Pull up the two adhesive foil tabs from the cablesChapter 5. Remove the antennas completelyReplacing the Antennas LCD Reassembly ProcedureChapter 3. Stick the two antennas down pressing firmlyReplacing the FPC Cable Screw List Replacing the LCD BracketsStep ScrewReplacing the LCD Panel Chapter 3. Apply adhesive and stick the microphone down2. Connect the cable to the Camera Board Replacing the Camera Board1. Apply adhesive and lay the Camera Board board down pressing firmly 1. Place the bezel hinge covers over the hinges Replacing the LCD Bezel2. Ensure the cables are correctly exiting the hinges ChapterChapter Replacing the Speaker Modules Main Unit Reassembly Process1. Place the RTC battery into the holding clips on the main board Replacing the RTC Battery1. Connect the thermal module connector to the main board Replacing the Thermal ModuleIMPORTANT Incorrect order of screw replacement could harm the CPU 3. The tighten the other two captive screws2. Connect the CRT board cable to the CRT board Replacing the CRT Board1. Connect the CRT board cable to the main board Main Board Assembly Replacing the Main BoardScrew List StepChapter 3. Connect the speaker connectorI/O Card Assembly Replacing the I/O CardScrew List StepChapter 3. Connect and lock the I/O card FCC to the I/O board4. Connect and lock the I/O card FCC to the main board 1. Connect the Bluetooth module cable to the Bluetooth module Replacing the Bluetooth Module3. Connect the Bluetooth module cable to the main board Chapter3. Replace the one screw Replacing the LED Board1. Connect and lock the LED board FCC to the mainboard Screw List LED Board AssemblyStep Screw2. Replace the two screws Replacing the LCD Module1. Place the LCD module hinges into position on the lower case Chapter 3. Reconnect the LCD module connectorChapter 5. Relay the WLAN cables around and through the lower caseChapter Replacing the Button Board3. Connect the touch pad FCC to the touch pad Screw List AssemblyStep ScrewChapter 6. Lay the button board FCC down carefully on the upper cover7. Connect the button board FCC to the button board 2. Replace the nine screws Replacing the Upper CoverScrew List 1. Connect the FCC to the mainboard Replacing the KeyboardWLAN Assembly Replacing the Wireless LAN ModuleScrew List StepChapter 2. Place the DIMM module door down edge first Replacing the DIMM Module3. Tighten the four captive screws Chapter1. Connect the HDD FPC to the HDD Replacing the Hard Disk Drive2. Lift up the clear plastic tab and place the HDD into its bay 3. Connect the HDD FPC to the main boardChapter 4. Place the HDD cover in from one edge5. Tighten the four captive screws 1. Slide the battery into position 2. Close the locking latch Replacing the BatteryChapter Replace the Dummy CardPush the dummy card into the slot until it clicks into place Chapter Common Problems TroubleshootingSymptoms Verified ChapterComputer Shuts down Intermittently Power On IssueNo POST or Video No Display IssueAbnormal Video Display Random Loss of BIOS SettingsStart Check LCD module? OK Check MB LCD connector and cable ? LCD FailureSwap ReassembleBuilt-In Keyboard Failure Start Check M/B T/P FFC OK Check TouchPad TouchPad FailureRe-assemble the Swap/ReassembleInternal Speaker Failure Sound ProblemsInternal Microphone Failure Microphone Problemsg. Select Startup Repair HDD Not Operating Correctlyd. Select Repair your computer Other Failures USB Failure Right up/down sideUSB/B cable to M/B USB cableUndetermined Problems Intermittent ProblemsCode POST Code Reference TablesPOST Routine Description Code POST Routine DescriptionCode POST Routine DescriptionAsfInit Chapter Jumper and Connector LocationsMainboard Top View BOTTOM SIDE Mainboard Bottom ViewMainboard CMOS Discharge Clearing Password Check and BIOS RecoveryBIOS Recovery Boot Block BIOS Recovery by Crisis DiskBIOS Recovery Hotkey Steps for BIOS Recovery from USB StorageChapter Gateway EC18/EC14 Exploded DiagramsFRU Field Replaceable Unit List Part Number Main AssemblyDescription Chapter DescriptionPart Number Part Number LCD AssemblyDescription CATEGORY FRU ListPARTNAME ACER P/NACER P/N CATEGORYPARTNAME ACER P/N CATEGORYPARTNAME ACER P/N CATEGORYPARTNAME ACER P/N CATEGORYPARTNAME CATEGORY Screw ListPARTNAME ACER P/NAppendix A Model Definition and ConfigurationModel Model Wireless LAN1 Wireless LANBattery ModelAppendix B Test Compatible ComponentsType BRANDDescription CameraBRAND Wireless LAN WiFi AntennaBRAND TypeAppendix C Online Support InformationPage Page Page Page volume Undetermined Problems Upper CoverUSB Failure Rightside 131 utility Windows 2000 Environment Test 155 WLAN Board