Manuals / Gateway / Computer Equipment / Personal Computer

Gateway EC14 manual Undetermined Problems Upper Cover, USB Failure Rightside 131 utility, volume

Models: EC14

1 174

Download 174 pages 35.6 Kb

Page 174

Image 174

LCD Failure 125

No Display 123

ODD 131

Other Failures 131

Power On 122

Touch Pad 127

USB 131

Undetermined Problems 132

Upper Cover

Removing 57

USB Failure (Rightside) 131 utility

BIOS 25–33

volume

hotkeys 13

Windows 2000 Environment Test 155 WLAN Board

Removing 51

164

Page 174

Image 174

Gateway EC14 manual Undetermined Problems Upper Cover, USB Failure Rightside 131 utility, volume

Contents

Gateway EC18/EC14 Service Guide PRINTED IN TAIWANRevision History Copyright DisclaimerConventions SCREEN MESSAGESPreface Page Machine Disassembly and Replacement Table of ContentsSystem Specifications System UtilitiesTable of Contents TroubleshootingTable of Contents Jumper and Connector LocationsTable of Contents Chapter System SpecificationsFeatures Operating SystemPrivacy control Dimensions and WeightPower subsystem Input devicesNon-operating 20% to 80% ChapterSOUTH BRIDGE System Block DiagramC PU I C H 9-M SF FYour Notebook Tour LCD ViewTop View Description Closed Front ViewIcon IconHeadphones Left ViewRight View Headphone Microphone USB portBase View Rear Viewslots and Function IndicatorsIcon DescriptionLeft Button TouchPad BasicsFunction Right ButtonUsing the Keyboard Lock Keys and embedded numeric keypadWindows Keys Icon Hot KeysHotkey FunctionThe Euro symbol Special KeysThe US dollar sign Hardware Specifications and Configurations South Bridge Specifications North Bridge SpecificationsSpecification SpecificationSpecifications SpecificationSpecifications Hard Disk Drive InterfaceSpecifications SpecificationsSpecifications 363 ~ 952 typicalSpecification SpecificationsBIOS SpecificationsSpecification SpecificationsBluetooth SpecificationSpecification SpecificationSpecification SpecificationsIntel MM#903341 Specification 6 CellChapter System Utilities BIOS Setup UtilityNavigating the BIOS Utility ChapterSecurity InformationBoot F5/F6Security MainBoot ExitBoot Setting a PasswordSecurity InformationEnter New Password Set Supervisor PasswordConfirm New Password Removing a PasswordSet Supervisor Password Setup Notice Changes have been savedChanging a Password Enter New PasswordInformation BootBoot MainSecurity ExitInformation ExitNew versions of system programs New features or options BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions Restore a BIOS when it becomes corruptedDOS Flash Utility Perform the following steps to use the WinFlash Utility WinFlash Utility2. Click OK to begin the update. A progress screen displays 1. Double click the WinFlash executableRemove HDD/BIOS Password Utilities Remove HDD Password8. Select Enter Unlock Password and press Enter 2. Press 1 or 2 to clean the desired password shown on the screen Removing BIOS PasswordsTo reset the BIOS password, run clnpwd.exe as follows 1. From a DOS prompt, Execute clnpwd.exeUsing Boot Sequence Selector Using DMIToolsMiscellaneous Utilities Example 2 Write Product Name to EEPROM Using the LAN MAC UtilityExample 1 Read DMI Information from Memory Example 3 Write Serial Number to EEPROMChapter Replacement Requirements Machine Disassembly and ReplacementDisassembly Requirements Related InformationPre-disassembly Instructions 1. Turn off the power to the system and all peripherals3. Place the system on a flat, stable surface Screw Disassembly ProcessMain Screw List QuantityTurn off system and peripherals power External Module Disassembly ProcessExternal Modules Disassembly Flowchart Disconnect power and signal cables from system1. Turn the computer over Removing the Battery Pack2. Slide the battery lock/unlock latch to the unlock position ChapterRemoving the Dummy Card 1. Press the dummy card in to allow it to spring out2. Pull the dummy card out Removing the Hard Disk Drive Module 6. Unlock the HDD FPC and pull the FPC away Chapter2. Loosen the four captive screws in the memory cover Removing the DIMM Module1. See “Removing the Battery Pack” on page 3. Lift the memory cover away5. Pull the memory module out Chapter4. Detach the two cables from the Wireless LAN module Removing the WLAN Module1. See “Removing the Battery Pack” on page 2. Loosen the four captive screws in the memory coverStep DisassemblyScrew List ScrewMain Unit Disassembly Process Main Unit Disassembly FlowchartScrew Screw ListStep QuantityRemoving the Keyboard 7. Flip the keyboard over. a. Unlock the FCC b. Pull the keyboard awayRemoving the Upper Cover 3 blue call outStep DisassemblyScrew List Size2. Unlock and remove the touch-pad to mainboard FCC Removing the Button Board1. See “Removing the Upper Cover” on page 3. Unlock and detach the touch-pad to touch-pad FCCSize Screw ListStep Quantity8. Lift up and pull the button board to main board FCC free Chapter1. See “Removing the Upper Cover” on page Removing the LCD Module3. Lift the transparent adhesive tape off the LCD connector 2. Pull the WLAN cables through and away from the computer5. Remove the two screws of the LCD module hinges 4. Push out the LCD connectorDisassembly Screw ListStep Removing the LED BoardScrew List Screw4. Lift off the LCD Board 5. Unlock and remove the LED board FCC from the mainboardChapter 3. LIft the Bluetooth module away from the computer Removing the Bluetooth Module2. Detach the Bluetooth module cable from the mainboard 4. Detach the Bluetooth module cable from the module2. Unlock and remove the I/O board FCC from the main board Removing the I/O Board1. See “Removing the Upper Cover” on page 3. Unlock and remove the I/O board FCC from the I/O boardI/O Board Disassembly Step Removing the MainboardScrew List ScrewNOTE The hand in the photograph holding on to the CRT board Chapter2. Disconnect the CRT cable from the CRT board Removing the CRT Board1. See “Removing the Mainboard” on page 3. Disconnect the CRT cable from the main board2. See “Removing the CRT Board” on page Removing the Thermal Module1. See “Removing the Mainboard” on page 3. Remove the five captive screws of the thermal moduleIMPORTANTObserve local regulations in the disposal of all batteries Removing the RTC Battery2. Pry the RTC battery out of the holding clips 1. See “Removing the Mainboard” on pageRemoving the Speaker Modules 1. See “Removing the Mainboard” on page2. Remove the tape from the speaker cable 3. Lift the modules away LCD Module Disassembly Process LCD Module Disassembly FlowchartRemoving the LCD Bezel 1. See “Removing the LCD Module” on page3. Roll the bezel up and away from the hinges 1. See “Removing the LCD Bezel” on page Removing the Camera Board2. Disconnect the camera connector 3. Pull up the camera board ChapterStep Removing the LCD PanelScrew List Screw4. Lift the LCD panel out lifting the bottom of the panel first ChapterStep Removing the LCD BracketsScrew List Screw1. See “Removing the LCD Panel” on page Removing the FPC Cable3. Lift up the protective plastic tab 4. Disconnect the LCD connector Chapter2. Lift up the right antenna pull the cable away from the LCD module Removing the Antennas1. See “Removing the LCD Panel” on page 4. Pull up the two adhesive foil tabs from the cables5. Remove the antennas completely ChapterLCD Reassembly Procedure Replacing the Antennas3. Stick the two antennas down pressing firmly ChapterReplacing the FPC Cable Step Replacing the LCD BracketsScrew List ScrewReplacing the LCD Panel 3. Apply adhesive and stick the microphone down ChapterReplacing the Camera Board 1. Apply adhesive and lay the Camera Board board down pressing firmly2. Connect the cable to the Camera Board 2. Ensure the cables are correctly exiting the hinges Replacing the LCD Bezel1. Place the bezel hinge covers over the hinges ChapterChapter Main Unit Reassembly Process Replacing the Speaker ModulesReplacing the RTC Battery 1. Place the RTC battery into the holding clips on the main boardIMPORTANT Incorrect order of screw replacement could harm the CPU Replacing the Thermal Module1. Connect the thermal module connector to the main board 3. The tighten the other two captive screwsReplacing the CRT Board 1. Connect the CRT board cable to the main board2. Connect the CRT board cable to the CRT board Screw List Replacing the Main BoardMain Board Assembly Step3. Connect the speaker connector ChapterScrew List Replacing the I/O CardI/O Card Assembly Step3. Connect and lock the I/O card FCC to the I/O board 4. Connect and lock the I/O card FCC to the main boardChapter 3. Connect the Bluetooth module cable to the main board Replacing the Bluetooth Module1. Connect the Bluetooth module cable to the Bluetooth module ChapterReplacing the LED Board 1. Connect and lock the LED board FCC to the mainboard3. Replace the one screw Step LED Board AssemblyScrew List ScrewReplacing the LCD Module 1. Place the LCD module hinges into position on the lower case2. Replace the two screws 3. Reconnect the LCD module connector Chapter5. Relay the WLAN cables around and through the lower case ChapterReplacing the Button Board 3. Connect the touch pad FCC to the touch padChapter Step AssemblyScrew List Screw6. Lay the button board FCC down carefully on the upper cover 7. Connect the button board FCC to the button boardChapter Replacing the Upper Cover 2. Replace the nine screwsScrew List Replacing the Keyboard 1. Connect the FCC to the mainboardScrew List Replacing the Wireless LAN ModuleWLAN Assembly StepChapter 3. Tighten the four captive screws Replacing the DIMM Module2. Place the DIMM module door down edge first Chapter2. Lift up the clear plastic tab and place the HDD into its bay Replacing the Hard Disk Drive1. Connect the HDD FPC to the HDD 3. Connect the HDD FPC to the main board4. Place the HDD cover in from one edge 5. Tighten the four captive screwsChapter Replacing the Battery 1. Slide the battery into position 2. Close the locking latchReplace the Dummy Card Push the dummy card into the slot until it clicks into placeChapter Chapter Symptoms Verified TroubleshootingCommon Problems ChapterPower On Issue Computer Shuts down IntermittentlyNo Display Issue No POST or VideoRandom Loss of BIOS Settings Abnormal Video DisplaySwap LCD FailureStart Check LCD module? OK Check MB LCD connector and cable ? ReassembleBuilt-In Keyboard Failure Re-assemble the TouchPad FailureStart Check M/B T/P FFC OK Check TouchPad Swap/ReassembleSound Problems Internal Speaker FailureMicrophone Problems Internal Microphone FailureHDD Not Operating Correctly d. Select Repair your computerg. Select Startup Repair USB/B cable to M/B USB Failure Right up/down sideOther Failures USB cableIntermittent Problems Undetermined ProblemsPOST Code Reference Tables POST Routine DescriptionCode POST Routine Description CodePOST Routine Description CodeAsfInit Jumper and Connector Locations Mainboard Top ViewChapter Mainboard Bottom View BOTTOM SIDEClearing Password Check and BIOS Recovery Mainboard CMOS DischargeBIOS Recovery Hotkey BIOS Recovery by Crisis DiskBIOS Recovery Boot Block Steps for BIOS Recovery from USB StorageGateway EC18/EC14 Exploded Diagrams FRU Field Replaceable Unit ListChapter Main Assembly DescriptionPart Number Description Part NumberChapter LCD Assembly DescriptionPart Number PARTNAME FRU ListCATEGORY ACER P/NCATEGORY PARTNAMEACER P/N CATEGORY PARTNAMEACER P/N CATEGORY PARTNAMEACER P/N CATEGORY PARTNAMEACER P/N PARTNAME Screw ListCATEGORY ACER P/NModel Definition and Configuration Appendix AModel Model Battery Wireless LANWireless LAN1 ModelTest Compatible Components Appendix BDescription BRANDType CameraBRAND BRAND WiFi AntennaWireless LAN TypeOnline Support Information Appendix CPage Page Page Page USB Failure Rightside 131 utility Undetermined Problems Upper Covervolume Windows 2000 Environment Test 155 WLAN Board