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EC14 manual Place the HDD cover in from one edge, Tighten the four captive screws, Chapter
Models:
EC14
1
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Troubleshooting
Specs
System Block Diagram
Machine Disassembly and Replacement
Dimension
Model Definition and Configuration
Detach the two cables from the Wireless LAN module
Power On Issue
To reset the BIOS password, run clnpwd.exe as follows
BIOS Setup Utility
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Image 127
4.
Place the HDD cover in from one edge.
5.
Tighten the four captive screws.
Chapter 3
117
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Contents
PRINTED IN TAIWAN
Gateway EC18/EC14 Service Guide
Revision History
Disclaimer
Copyright
SCREEN MESSAGES
Conventions
Preface
Page
System Utilities
Table of Contents
System Specifications
Machine Disassembly and Replacement
Troubleshooting
Table of Contents
Jumper and Connector Locations
Table of Contents
Table of Contents
Operating System
System Specifications
Features
Chapter
Input devices
Dimensions and Weight
Power subsystem
Privacy control
Chapter
Non-operating 20% to 80%
I C H 9-M SF F
System Block Diagram
C PU
SOUTH BRIDGE
LCD View
Your Notebook Tour
Top View
Icon
Closed Front View
Icon
Description
Headphone Microphone USB port
Left View
Right View
Headphones
Rear View
Base View
slots and
Description
Indicators
Icon
Function
Right Button
TouchPad Basics
Function
Left Button
Lock Keys and embedded numeric keypad
Using the Keyboard
Windows Keys
Function
Hot Keys
Hotkey
Icon
Special Keys
The Euro symbol
The US dollar sign
Hardware Specifications and Configurations
Specification
North Bridge Specifications
Specification
South Bridge Specifications
Hard Disk Drive Interface
Specification
Specifications
Specifications
363 ~ 952 typical
Specifications
Specifications
Specifications
Specifications
Specifications
BIOS
Specification
Specification
Specifications
Bluetooth
Specification
Specifications
Specification
Specification
Specification
Intel MM#903341
6 Cell
Specification
Chapter
Chapter
BIOS Setup Utility
Navigating the BIOS Utility
System Utilities
F5/F6
Information
Boot
Security
Exit
Main
Boot
Security
Information
Setting a Password
Security
Boot
Removing a Password
Set Supervisor Password
Confirm New Password
Enter New Password
Enter New Password
Setup Notice Changes have been saved
Changing a Password
Set Supervisor Password
Main
Boot
Boot
Information
Exit
Exit
Information
Security
Restore a BIOS when it becomes corrupted
BIOS Flash Utility
The BIOS flash memory update is required for the following conditions
New versions of system programs New features or options
DOS Flash Utility
1. Double click the WinFlash executable
WinFlash Utility
2. Click OK to begin the update. A progress screen displays
Perform the following steps to use the WinFlash Utility
Remove HDD Password
Remove HDD/BIOS Password Utilities
8. Select Enter Unlock Password and press Enter
1. From a DOS prompt, Execute clnpwd.exe
Removing BIOS Passwords
To reset the BIOS password, run clnpwd.exe as follows
2. Press 1 or 2 to clean the desired password shown on the screen
Using DMITools
Using Boot Sequence Selector
Miscellaneous Utilities
Example 3 Write Serial Number to EEPROM
Using the LAN MAC Utility
Example 1 Read DMI Information from Memory
Example 2 Write Product Name to EEPROM
Chapter
Related Information
Machine Disassembly and Replacement
Disassembly Requirements
Replacement Requirements
1. Turn off the power to the system and all peripherals
Pre-disassembly Instructions
3. Place the system on a flat, stable surface
Quantity
Disassembly Process
Main Screw List
Screw
Disconnect power and signal cables from system
External Module Disassembly Process
External Modules Disassembly Flowchart
Turn off system and peripherals power
Chapter
Removing the Battery Pack
2. Slide the battery lock/unlock latch to the unlock position
1. Turn the computer over
1. Press the dummy card in to allow it to spring out
Removing the Dummy Card
2. Pull the dummy card out
Removing the Hard Disk Drive Module
Chapter
6. Unlock the HDD FPC and pull the FPC away
3. Lift the memory cover away
Removing the DIMM Module
1. See “Removing the Battery Pack” on page
2. Loosen the four captive screws in the memory cover
Chapter
5. Pull the memory module out
2. Loosen the four captive screws in the memory cover
Removing the WLAN Module
1. See “Removing the Battery Pack” on page
4. Detach the two cables from the Wireless LAN module
Screw
Disassembly
Screw List
Step
Main Unit Disassembly Flowchart
Main Unit Disassembly Process
Quantity
Screw List
Step
Screw
Removing the Keyboard
b. Pull the keyboard away
7. Flip the keyboard over. a. Unlock the FCC
3 blue call out
Removing the Upper Cover
Size
Disassembly
Screw List
Step
3. Unlock and detach the touch-pad to touch-pad FCC
Removing the Button Board
1. See “Removing the Upper Cover” on page
2. Unlock and remove the touch-pad to mainboard FCC
Quantity
Screw List
Step
Size
Chapter
8. Lift up and pull the button board to main board FCC free
2. Pull the WLAN cables through and away from the computer
Removing the LCD Module
3. Lift the transparent adhesive tape off the LCD connector
1. See “Removing the Upper Cover” on page
Screw List
4. Push out the LCD connector
Disassembly
5. Remove the two screws of the LCD module hinges
Screw
Removing the LED Board
Screw List
Step
5. Unlock and remove the LED board FCC from the mainboard
4. Lift off the LCD Board
Chapter
4. Detach the Bluetooth module cable from the module
Removing the Bluetooth Module
2. Detach the Bluetooth module cable from the mainboard
3. LIft the Bluetooth module away from the computer
3. Unlock and remove the I/O board FCC from the I/O board
Removing the I/O Board
1. See “Removing the Upper Cover” on page
2. Unlock and remove the I/O board FCC from the main board
I/O Board Disassembly
Screw
Removing the Mainboard
Screw List
Step
Chapter
NOTE The hand in the photograph holding on to the CRT board
3. Disconnect the CRT cable from the main board
Removing the CRT Board
1. See “Removing the Mainboard” on page
2. Disconnect the CRT cable from the CRT board
3. Remove the five captive screws of the thermal module
Removing the Thermal Module
1. See “Removing the Mainboard” on page
2. See “Removing the CRT Board” on page
1. See “Removing the Mainboard” on page
Removing the RTC Battery
2. Pry the RTC battery out of the holding clips
IMPORTANTObserve local regulations in the disposal of all batteries
1. See “Removing the Mainboard” on page
Removing the Speaker Modules
2. Remove the tape from the speaker cable 3. Lift the modules away
LCD Module Disassembly Flowchart
LCD Module Disassembly Process
1. See “Removing the LCD Module” on page
Removing the LCD Bezel
3. Roll the bezel up and away from the hinges
Chapter
Removing the Camera Board
2. Disconnect the camera connector 3. Pull up the camera board
1. See “Removing the LCD Bezel” on page
Screw
Removing the LCD Panel
Screw List
Step
Chapter
4. Lift the LCD panel out lifting the bottom of the panel first
Screw
Removing the LCD Brackets
Screw List
Step
Chapter
Removing the FPC Cable
3. Lift up the protective plastic tab 4. Disconnect the LCD connector
1. See “Removing the LCD Panel” on page
4. Pull up the two adhesive foil tabs from the cables
Removing the Antennas
1. See “Removing the LCD Panel” on page
2. Lift up the right antenna pull the cable away from the LCD module
Chapter
5. Remove the antennas completely
Replacing the Antennas
LCD Reassembly Procedure
Chapter
3. Stick the two antennas down pressing firmly
Replacing the FPC Cable
Screw
Replacing the LCD Brackets
Screw List
Step
Replacing the LCD Panel
Chapter
3. Apply adhesive and stick the microphone down
1. Apply adhesive and lay the Camera Board board down pressing firmly
Replacing the Camera Board
2. Connect the cable to the Camera Board
Chapter
Replacing the LCD Bezel
1. Place the bezel hinge covers over the hinges
2. Ensure the cables are correctly exiting the hinges
Chapter
Replacing the Speaker Modules
Main Unit Reassembly Process
1. Place the RTC battery into the holding clips on the main board
Replacing the RTC Battery
3. The tighten the other two captive screws
Replacing the Thermal Module
1. Connect the thermal module connector to the main board
IMPORTANT Incorrect order of screw replacement could harm the CPU
1. Connect the CRT board cable to the main board
Replacing the CRT Board
2. Connect the CRT board cable to the CRT board
Step
Replacing the Main Board
Main Board Assembly
Screw List
Chapter
3. Connect the speaker connector
Step
Replacing the I/O Card
I/O Card Assembly
Screw List
4. Connect and lock the I/O card FCC to the main board
3. Connect and lock the I/O card FCC to the I/O board
Chapter
Chapter
Replacing the Bluetooth Module
1. Connect the Bluetooth module cable to the Bluetooth module
3. Connect the Bluetooth module cable to the main board
1. Connect and lock the LED board FCC to the mainboard
Replacing the LED Board
3. Replace the one screw
Screw
LED Board Assembly
Screw List
Step
1. Place the LCD module hinges into position on the lower case
Replacing the LCD Module
2. Replace the two screws
Chapter
3. Reconnect the LCD module connector
Chapter
5. Relay the WLAN cables around and through the lower case
3. Connect the touch pad FCC to the touch pad
Replacing the Button Board
Chapter
Screw
Assembly
Screw List
Step
7. Connect the button board FCC to the button board
6. Lay the button board FCC down carefully on the upper cover
Chapter
2. Replace the nine screws
Replacing the Upper Cover
Screw List
1. Connect the FCC to the mainboard
Replacing the Keyboard
Step
Replacing the Wireless LAN Module
WLAN Assembly
Screw List
Chapter
Chapter
Replacing the DIMM Module
2. Place the DIMM module door down edge first
3. Tighten the four captive screws
3. Connect the HDD FPC to the main board
Replacing the Hard Disk Drive
1. Connect the HDD FPC to the HDD
2. Lift up the clear plastic tab and place the HDD into its bay
5. Tighten the four captive screws
4. Place the HDD cover in from one edge
Chapter
1. Slide the battery into position 2. Close the locking latch
Replacing the Battery
Push the dummy card into the slot until it clicks into place
Replace the Dummy Card
Chapter
Chapter
Chapter
Troubleshooting
Common Problems
Symptoms Verified
Computer Shuts down Intermittently
Power On Issue
No POST or Video
No Display Issue
Abnormal Video Display
Random Loss of BIOS Settings
Reassemble
LCD Failure
Start Check LCD module? OK Check MB LCD connector and cable ?
Swap
Built-In Keyboard Failure
Swap/Reassemble
TouchPad Failure
Start Check M/B T/P FFC OK Check TouchPad
Re-assemble the
Internal Speaker Failure
Sound Problems
Internal Microphone Failure
Microphone Problems
d. Select Repair your computer
HDD Not Operating Correctly
g. Select Startup Repair
USB cable
USB Failure Right up/down side
Other Failures
USB/B cable to M/B
Undetermined Problems
Intermittent Problems
POST Routine Description
POST Code Reference Tables
Code
Code
POST Routine Description
Code
POST Routine Description
AsfInit
Mainboard Top View
Jumper and Connector Locations
Chapter
BOTTOM SIDE
Mainboard Bottom View
Mainboard CMOS Discharge
Clearing Password Check and BIOS Recovery
Steps for BIOS Recovery from USB Storage
BIOS Recovery by Crisis Disk
BIOS Recovery Boot Block
BIOS Recovery Hotkey
FRU Field Replaceable Unit List
Gateway EC18/EC14 Exploded Diagrams
Chapter
Description
Main Assembly
Part Number
Part Number
Description
Chapter
Description
LCD Assembly
Part Number
ACER P/N
FRU List
CATEGORY
PARTNAME
PARTNAME
CATEGORY
ACER P/N
PARTNAME
CATEGORY
ACER P/N
PARTNAME
CATEGORY
ACER P/N
PARTNAME
CATEGORY
ACER P/N
ACER P/N
Screw List
CATEGORY
PARTNAME
Appendix A
Model Definition and Configuration
Model
Model
Model
Wireless LAN
Wireless LAN1
Battery
Appendix B
Test Compatible Components
Camera
BRAND
Type
Description
BRAND
Type
WiFi Antenna
Wireless LAN
BRAND
Appendix C
Online Support Information
Page
Page
Page
Page
Windows 2000 Environment Test 155 WLAN Board
Undetermined Problems Upper Cover
volume
USB Failure Rightside 131 utility