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Gateway EC14 manual Your Notebook Tour, LCD View, Top View

Models: EC14

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Your Notebook Tour

This section provides an overview of the features and functions of the notebook.

LCD View

Microphone Webcam

Icon	Item	Description

	Webcam	Web camera for video communication.

	Microphone	Internal microphone for sound recording.

Top View

Status	Power
indicators	button
Keyboard

		Status	Touchpad
		indicators

Icon	Item		Description

	HDD	Indicates when the HDD is active.

Num Lock

Lights up when the Num Lock is activated.

Caps Lock

Lights up when the Caps Lock is activated.

Chapter 1

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Gateway EC14 manual Your Notebook Tour, LCD View, Top View

Contents

PRINTED IN TAIWAN Gateway EC18/EC14 Service GuideRevision History Disclaimer CopyrightSCREEN MESSAGES ConventionsPreface Page System Utilities Table of ContentsSystem Specifications Machine Disassembly and ReplacementTroubleshooting Table of ContentsJumper and Connector Locations Table of ContentsTable of Contents Operating System System SpecificationsFeatures ChapterInput devices Dimensions and WeightPower subsystem Privacy controlChapter Non-operating 20% to 80%I C H 9-M SF F System Block DiagramC PU SOUTH BRIDGEYour Notebook Tour LCD ViewTop View Icon Closed Front ViewIcon DescriptionHeadphone Microphone USB port Left ViewRight View HeadphonesBase View Rear Viewslots and Description IndicatorsIcon FunctionRight Button TouchPad BasicsFunction Left ButtonLock Keys and embedded numeric keypad Using the KeyboardWindows Keys Function Hot KeysHotkey IconThe Euro symbol Special KeysThe US dollar sign Hardware Specifications and Configurations Specification North Bridge SpecificationsSpecification South Bridge SpecificationsHard Disk Drive Interface SpecificationSpecifications Specifications363 ~ 952 typical SpecificationsSpecifications SpecificationsSpecifications SpecificationsBIOS SpecificationSpecification SpecificationsBluetooth SpecificationSpecifications SpecificationSpecification SpecificationIntel MM#903341 6 Cell SpecificationChapter Chapter BIOS Setup UtilityNavigating the BIOS Utility System UtilitiesF5/F6 InformationBoot SecurityExit MainBoot SecurityInformation Setting a PasswordSecurity BootRemoving a Password Set Supervisor PasswordConfirm New Password Enter New PasswordEnter New Password Setup Notice Changes have been savedChanging a Password Set Supervisor PasswordMain BootBoot InformationExit ExitInformation SecurityRestore a BIOS when it becomes corrupted BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions New versions of system programs New features or optionsDOS Flash Utility 1. Double click the WinFlash executable WinFlash Utility2. Click OK to begin the update. A progress screen displays Perform the following steps to use the WinFlash UtilityRemove HDD/BIOS Password Utilities Remove HDD Password8. Select Enter Unlock Password and press Enter 1. From a DOS prompt, Execute clnpwd.exe Removing BIOS PasswordsTo reset the BIOS password, run clnpwd.exe as follows 2. Press 1 or 2 to clean the desired password shown on the screenUsing Boot Sequence Selector Using DMIToolsMiscellaneous Utilities Example 3 Write Serial Number to EEPROM Using the LAN MAC UtilityExample 1 Read DMI Information from Memory Example 2 Write Product Name to EEPROMChapter Related Information Machine Disassembly and ReplacementDisassembly Requirements Replacement RequirementsPre-disassembly Instructions 1. Turn off the power to the system and all peripherals3. Place the system on a flat, stable surface Quantity Disassembly ProcessMain Screw List ScrewDisconnect power and signal cables from system External Module Disassembly ProcessExternal Modules Disassembly Flowchart Turn off system and peripherals powerChapter Removing the Battery Pack2. Slide the battery lock/unlock latch to the unlock position 1. Turn the computer overRemoving the Dummy Card 1. Press the dummy card in to allow it to spring out2. Pull the dummy card out Removing the Hard Disk Drive Module Chapter 6. Unlock the HDD FPC and pull the FPC away3. Lift the memory cover away Removing the DIMM Module1. See “Removing the Battery Pack” on page 2. Loosen the four captive screws in the memory coverChapter 5. Pull the memory module out2. Loosen the four captive screws in the memory cover Removing the WLAN Module1. See “Removing the Battery Pack” on page 4. Detach the two cables from the Wireless LAN moduleScrew DisassemblyScrew List StepMain Unit Disassembly Flowchart Main Unit Disassembly ProcessQuantity Screw ListStep ScrewRemoving the Keyboard b. Pull the keyboard away 7. Flip the keyboard over. a. Unlock the FCC3 blue call out Removing the Upper CoverSize DisassemblyScrew List Step3. Unlock and detach the touch-pad to touch-pad FCC Removing the Button Board1. See “Removing the Upper Cover” on page 2. Unlock and remove the touch-pad to mainboard FCCQuantity Screw ListStep SizeChapter 8. Lift up and pull the button board to main board FCC free2. Pull the WLAN cables through and away from the computer Removing the LCD Module3. Lift the transparent adhesive tape off the LCD connector 1. See “Removing the Upper Cover” on pageScrew List 4. Push out the LCD connectorDisassembly 5. Remove the two screws of the LCD module hingesScrew Removing the LED BoardScrew List Step4. Lift off the LCD Board 5. Unlock and remove the LED board FCC from the mainboardChapter 4. Detach the Bluetooth module cable from the module Removing the Bluetooth Module2. Detach the Bluetooth module cable from the mainboard 3. LIft the Bluetooth module away from the computer3. Unlock and remove the I/O board FCC from the I/O board Removing the I/O Board1. See “Removing the Upper Cover” on page 2. Unlock and remove the I/O board FCC from the main boardI/O Board Disassembly Screw Removing the MainboardScrew List StepChapter NOTE The hand in the photograph holding on to the CRT board3. Disconnect the CRT cable from the main board Removing the CRT Board1. See “Removing the Mainboard” on page 2. Disconnect the CRT cable from the CRT board3. Remove the five captive screws of the thermal module Removing the Thermal Module1. See “Removing the Mainboard” on page 2. See “Removing the CRT Board” on page1. See “Removing the Mainboard” on page Removing the RTC Battery2. Pry the RTC battery out of the holding clips IMPORTANTObserve local regulations in the disposal of all batteriesRemoving the Speaker Modules 1. See “Removing the Mainboard” on page2. Remove the tape from the speaker cable 3. Lift the modules away LCD Module Disassembly Flowchart LCD Module Disassembly ProcessRemoving the LCD Bezel 1. See “Removing the LCD Module” on page3. Roll the bezel up and away from the hinges Chapter Removing the Camera Board2. Disconnect the camera connector 3. Pull up the camera board 1. See “Removing the LCD Bezel” on pageScrew Removing the LCD PanelScrew List StepChapter 4. Lift the LCD panel out lifting the bottom of the panel firstScrew Removing the LCD BracketsScrew List StepChapter Removing the FPC Cable3. Lift up the protective plastic tab 4. Disconnect the LCD connector 1. See “Removing the LCD Panel” on page4. Pull up the two adhesive foil tabs from the cables Removing the Antennas1. See “Removing the LCD Panel” on page 2. Lift up the right antenna pull the cable away from the LCD moduleChapter 5. Remove the antennas completelyReplacing the Antennas LCD Reassembly ProcedureChapter 3. Stick the two antennas down pressing firmlyReplacing the FPC Cable Screw Replacing the LCD BracketsScrew List StepReplacing the LCD Panel Chapter 3. Apply adhesive and stick the microphone downReplacing the Camera Board 1. Apply adhesive and lay the Camera Board board down pressing firmly2. Connect the cable to the Camera Board Chapter Replacing the LCD Bezel1. Place the bezel hinge covers over the hinges 2. Ensure the cables are correctly exiting the hingesChapter Replacing the Speaker Modules Main Unit Reassembly Process1. Place the RTC battery into the holding clips on the main board Replacing the RTC Battery3. The tighten the other two captive screws Replacing the Thermal Module1. Connect the thermal module connector to the main board IMPORTANT Incorrect order of screw replacement could harm the CPUReplacing the CRT Board 1. Connect the CRT board cable to the main board2. Connect the CRT board cable to the CRT board Step Replacing the Main BoardMain Board Assembly Screw ListChapter 3. Connect the speaker connectorStep Replacing the I/O CardI/O Card Assembly Screw List3. Connect and lock the I/O card FCC to the I/O board 4. Connect and lock the I/O card FCC to the main boardChapter Chapter Replacing the Bluetooth Module1. Connect the Bluetooth module cable to the Bluetooth module 3. Connect the Bluetooth module cable to the main boardReplacing the LED Board 1. Connect and lock the LED board FCC to the mainboard3. Replace the one screw Screw LED Board AssemblyScrew List StepReplacing the LCD Module 1. Place the LCD module hinges into position on the lower case2. Replace the two screws Chapter 3. Reconnect the LCD module connectorChapter 5. Relay the WLAN cables around and through the lower caseReplacing the Button Board 3. Connect the touch pad FCC to the touch padChapter Screw AssemblyScrew List Step6. Lay the button board FCC down carefully on the upper cover 7. Connect the button board FCC to the button boardChapter 2. Replace the nine screws Replacing the Upper CoverScrew List 1. Connect the FCC to the mainboard Replacing the KeyboardStep Replacing the Wireless LAN ModuleWLAN Assembly Screw ListChapter Chapter Replacing the DIMM Module2. Place the DIMM module door down edge first 3. Tighten the four captive screws3. Connect the HDD FPC to the main board Replacing the Hard Disk Drive1. Connect the HDD FPC to the HDD 2. Lift up the clear plastic tab and place the HDD into its bay4. Place the HDD cover in from one edge 5. Tighten the four captive screwsChapter 1. Slide the battery into position 2. Close the locking latch Replacing the BatteryReplace the Dummy Card Push the dummy card into the slot until it clicks into placeChapter Chapter Chapter TroubleshootingCommon Problems Symptoms VerifiedComputer Shuts down Intermittently Power On IssueNo POST or Video No Display IssueAbnormal Video Display Random Loss of BIOS SettingsReassemble LCD FailureStart Check LCD module? OK Check MB LCD connector and cable ? SwapBuilt-In Keyboard Failure Swap/Reassemble TouchPad FailureStart Check M/B T/P FFC OK Check TouchPad Re-assemble theInternal Speaker Failure Sound ProblemsInternal Microphone Failure Microphone ProblemsHDD Not Operating Correctly d. Select Repair your computerg. Select Startup Repair USB cable USB Failure Right up/down sideOther Failures USB/B cable to M/BUndetermined Problems Intermittent ProblemsPOST Code Reference Tables POST Routine DescriptionCode Code POST Routine DescriptionCode POST Routine DescriptionAsfInit Jumper and Connector Locations Mainboard Top ViewChapter BOTTOM SIDE Mainboard Bottom ViewMainboard CMOS Discharge Clearing Password Check and BIOS RecoverySteps for BIOS Recovery from USB Storage BIOS Recovery by Crisis DiskBIOS Recovery Boot Block BIOS Recovery HotkeyGateway EC18/EC14 Exploded Diagrams FRU Field Replaceable Unit ListChapter Main Assembly DescriptionPart Number Description Part NumberChapter LCD Assembly DescriptionPart Number ACER P/N FRU ListCATEGORY PARTNAMECATEGORY PARTNAMEACER P/N CATEGORY PARTNAMEACER P/N CATEGORY PARTNAMEACER P/N CATEGORY PARTNAMEACER P/N ACER P/N Screw ListCATEGORY PARTNAMEAppendix A Model Definition and ConfigurationModel Model Model Wireless LANWireless LAN1 BatteryAppendix B Test Compatible ComponentsCamera BRANDType DescriptionBRAND Type WiFi AntennaWireless LAN BRANDAppendix C Online Support InformationPage Page Page Page Windows 2000 Environment Test 155 WLAN Board Undetermined Problems Upper Covervolume USB Failure Rightside 131 utility