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| 1. When This Type of Copy is Produced | ||||
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| Symptom | Possible Cause |
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| The copy has lines. | The Original Glass is dirty. | Wipe the Original Glass clean |
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| with a soft dry cloth. ☞ p. |
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| The Original Pad is dirty. | Wipe the Original Pad clean |
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| with a soft cloth dampened with |
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| alcohol. ☞ p. |
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| The original is very thin or | Place a blank sheet of paper over |
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| highly transparent. | the original. ☞ p. |
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| 1139O1670A | The original is | The information on the back side |
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| The copy has dark specks or spots. |
| of a |
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| slightly reproduced on the copy. |
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| Set the copier into the Manual |
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| Exposure mode and, using the |
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| key, make the |
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| Lighter |
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| exposure | level lighter. ☞ p. |
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| 1074O111 |
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| The edge of the copy is dirty. | The Original Pad is dirty. | Wipe the Original Pad clean |
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| with a soft cloth dampened with |
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| alcohol. ☞ p. |
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| You have selected a paper size | Select the same copy paper size |
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| larger than the original. (When | as the original. ☞ p. |
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| Zoom Ratio is set at full size | Or, use the Auto Size Mode to |
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| × 1.000) | enlarge the copy to the |
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| appropriate size. ☞ p. |
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| 1074O112 |
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| The original is not placed in the | Select the same copy paper size |
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| correct position (when the zoom | as the original. Or, reload the |
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| ratio is set at full size × 1.000). | paper in the same direction as |
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| the original. ☞ p. |
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| The reduction ratio selected is | Select the zoom ratio according |
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| not in accord with the copy | to the copy paper size. ☞ p. |
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| paper size. (When doing manual | Or, use the Auto Size Mode to |
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| reduction copying.) | reduce the copy to the |
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| appropriate size. ☞ p. |
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| The image on the copy is not | The original is not placed in the | Place the original correctly on |
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| aligned properly. | correct position. | the Original Glass against the |
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| Original Width Scale. ☞ p. |
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| Or, load it onto the document |
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| feeder correctly along the |
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| Document Guide Plates. ☞ p. |
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| The originals may not be | Raise the document feeder and |
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| suitable for use in the document | place the originals on the |
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| feeder. | Original Glass one at a time, |
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| 1074O113 |
| instead of using the document |
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| feeder. ☞ p. |
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| Something is sticking to the | Wipe the Original Glass clean |
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| Original Glass. | with a soft dry cloth. ☞ p. |
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Troubleshooting Chapter 6
* Call your Technical Representative if these procedures do not correct the problem.