6-3

 

 

 

1. When This Type of Copy is Produced

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptom

Possible Cause

 

 

Action

 

 

 

 

 

 

 

 

 

The copy has lines.

The Original Glass is dirty.

Wipe the Original Glass clean

 

 

 

 

with a soft dry cloth. p. 7-5

 

 

 

 

 

 

 

 

 

 

The Original Pad is dirty.

Wipe the Original Pad clean

 

 

 

 

with a soft cloth dampened with

 

 

 

 

alcohol. p. 7-6

 

 

 

 

 

 

 

 

 

 

The original is very thin or

Place a blank sheet of paper over

 

 

 

highly transparent.

the original. p. 3-6

 

 

 

 

 

 

 

 

 

1139O1670A

The original is 2-sided.

The information on the back side

 

 

The copy has dark specks or spots.

 

of a 2-sided, thin original may be

 

 

 

 

slightly reproduced on the copy.

 

 

 

 

Set the copier into the Manual

 

 

 

 

Exposure mode and, using the

 

 

 

 

 

 

key, make the

 

 

 

 

 

Lighter

 

 

 

 

 

exposure

level lighter. p. 3-42

 

 

1074O111

 

 

 

 

 

 

 

 

 

 

 

 

 

The edge of the copy is dirty.

The Original Pad is dirty.

Wipe the Original Pad clean

 

 

 

 

with a soft cloth dampened with

 

 

 

 

alcohol. p. 7-6

 

 

 

 

 

 

 

 

 

 

You have selected a paper size

Select the same copy paper size

 

 

 

larger than the original. (When

as the original. p. 3-9

 

 

 

Zoom Ratio is set at full size

Or, use the Auto Size Mode to

 

 

 

× 1.000)

enlarge the copy to the

 

 

 

 

appropriate size. p. 3-14

 

 

1074O112

 

 

 

 

 

 

The original is not placed in the

Select the same copy paper size

 

 

 

 

 

 

correct position (when the zoom

as the original. Or, reload the

 

 

 

ratio is set at full size × 1.000).

paper in the same direction as

 

 

 

 

the original. p. 3-9

 

 

 

 

 

 

 

 

 

 

The reduction ratio selected is

Select the zoom ratio according

 

 

 

not in accord with the copy

to the copy paper size. p. 3-14

 

 

 

paper size. (When doing manual

Or, use the Auto Size Mode to

 

 

 

reduction copying.)

reduce the copy to the

 

 

 

 

appropriate size. p. 3-14

 

 

 

 

 

 

 

 

 

The image on the copy is not

The original is not placed in the

Place the original correctly on

 

 

aligned properly.

correct position.

the Original Glass against the

 

 

 

 

Original Width Scale. p. 3-6

 

 

 

 

Or, load it onto the document

 

 

 

 

feeder correctly along the

 

 

 

 

Document Guide Plates. p. 3-5

 

 

 

 

 

 

 

 

 

 

The originals may not be

Raise the document feeder and

 

 

 

suitable for use in the document

place the originals on the

 

 

 

feeder.

Original Glass one at a time,

 

 

1074O113

 

instead of using the document

 

 

 

 

 

 

 

 

feeder. p. 3-5

 

 

 

 

 

 

 

 

 

 

Something is sticking to the

Wipe the Original Glass clean

 

 

 

Original Glass.

with a soft dry cloth. p. 7-5

 

 

 

 

 

 

 

 

Troubleshooting Chapter 6

* Call your Technical Representative if these procedures do not correct the problem.

Page 193
Image 193
Hitachi Koki USA DDC 52N, DDC 62N manual Symptom Possible Cause Action