Manuals / Hitachi Koki USA / Computer Equipment / Copier

Hitachi Koki USA DDC 62N, DDC 52N Copier is not Functioning as Designed, Symptom Check for Action

Models: DDC 62N DDC 52N

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Troubleshooting Chapter 6

6-4

2. The Copier is not Functioning as Designed

The copier is not functioning as designed

Symptom	Check for	Action
The Touch Panel shows nothing.	Is only the Start key lit up green?	The copier is in the Energy
		Saver mode. Press any key on
		the control panel to cancel
		Energy Saver mode.

	Auto Shut Off is activated.	Turn the Power Switch ON.

	The Display Contrast Knob is	Viewing the Touch Panel, adjust
	turned to the excessively light or	the Display Contrast Knob as
	dark position.	necessary.

The Start key does not light up	Is your Access Number or	Enter your Access Number or
green.	Account Number entered?	Account Number by following
		the procedure given in “Entering
		the Access Number.”
		☞ p. 2-20

						1155O398CA

No copies are fed out when the	The copier has developed a						Check the Touch Panel and take
Start key is pressed.	malfunction.						action according to the message
							on the panel.

	The copier was just turned ON						It takes the copier about 7 min.
	and is warming up.						to be ready for making copies
							after it has been turned ON.
							Please wait.

Control panel keys do not	The Interrupt key LED is lit up.						The copier is in the interrupt
respond.							mode. Press the Interrupt key to
						1166O260AA	cancel the interrupt mode.
						1166O260AA

The copier is not activated when	The power cord is left unplugged						Plug the power cord into the
the Power Switch is turned ON.	from the power outlet.						power outlet.

	The room circuit breaker is						Close the room circuit breaker.
	open.

*If these procedures do not correct the problem, turn OFF the Power Switch, unplug the power cord from the power outlet, and contact your Technical Representative.

Image 194

Hitachi Koki USA DDC 62N, DDC 52N manual Copier is not Functioning as Designed, Copier is not functioning as designed

Contents

User’s Guide Trademark What is an Energy Star Copier? Page Using the Copier Properly Using the Copier Properly CE Marking Declaration of Conformity Contents Chapter Using the Utility Mode Index Feeding Direction copy paper path Terms and Symbols for the Type of Originals and Copy PaperTerms and Symbols Used Width and LengthSafety Precautions Laser Safety LabelCdrh Regulations Safety InformationLaser Safety Internal Laser RadiationFor European Users Chapter Power Source Installing the CopierInstallation Site Space RequirementsOperating Environment Precautions for UseUsing the Copier Properly Moving the CopierLegal Documents Legal Restrictions on CopyingFinancial Instruments GeneralGetting to Know Your Copier Original Copy p Typical Copies You Can Make with Your CopierTypical copies you can make with your copier Finishing p Zoom Ratio pAuxiliary Functions Mixed Original Detection p Finisher FN-3 Option System OverviewSystem Overview Electronic Document Handler EDH-1System Overview Copier Parts and Accessories CopierDrawers of the Copier Copier Accessories Finisher FN-3 Large Capacity Cassette C-304L Electronic Document HandlerLarge Capacity Cassette C-304 Inside the Copier Control Panel Keys and Indicators Control panel keys and indicatorsReady Lamp Mode Check KeyJob List Key Job Recall Key Display Contrast KnobHow the Screen is Organized Using the Touch PanelWhat is the Touch Panel? Operating the Touch Panel Initial Mode Turning on and OFF and Initial ModeWhen the Copier is Turned on Turning on and OFFAuto Panel Reset Energy Saver Auto Copy StartAccess Number Entering the Access NumberMode Check InterruptMaking Copies Touch Finishing Basic Copying OverviewBasic Copying Overview Touch Orig. CopyAuxiliary Originals Suitable for the Document Handler Using the Electronic Document HandlerPlacing the Original Originals Not SuitableLoading the Originals Highly Transparent Originals Not Using the Document HandlerSheet Originals Making Copies from a Book Using Book Copy Mode Using the Sadf Mode Auto Paper Selecting the PaperCopy Paper Size Manual SelectionSpecial Paper Setting Auto Drawer SwitchingCopy Paper that Can be Used for Manual Bypass Using the Intelligent Multi Bypass TrayManual Bypass Copying Enter Using Nonstandard Size Paper Auto Size Selecting the Fixed Zoom Selecting the ZoomZoom Ratio Auto SizeTouch Minimal Using Zoom Up/Down KeysFor a Slightly Smaller Image Touch X / Y Zoom Using the 10-Key PadCustom Zoom Calling up a Ratio from Memory Storing a Ratio in Memory Touch Custom Zoom ZoomTouch Non-Sort Selecting the FinishingFinishing Functions Touch Hole Punch Selecting the Finishing Function Sort/GroupTouch Select Position Hole PunchHole Punch Select Position Key Stapling is not possible in the Interrupt mode StapleManual Staple You have a choice of the following three stapling positions Folding FoldingPoint Staple Half-Fold Hole-PunchTouch Corner Staple Fold Point Staple 1155P066DB Placing the Original on the Glass Panel Original Placement Loading the OriginalsUsing the Document Handler Panel Original Placement Auto Dual Function in Stapling Auto Dual Function in Finishing ModeAuto Dual Function Selecting the Original Copy Type Original Copy TypesSelect Booklet Creation to copy 4 different Touch Original Direction Using 1 or 2 OriginalsOriginal Direction Key If your original has a file margin If your original has no file marginBook BookBook Erase Standard Book Right BoundFrame Center BookletTouch Booklet Creation Touch Page arrange Precautions for 2-in-1, 4-in-1 and Booklet Copying Some Precautions for Making CopiesPrecautions for Book Copying Auto Exposure Selecting the DensityImage Density Manual ExposurePhoto PhotoFunctions Auxiliary FunctionsCover Using the Cover Mode Insertion Specifying the Place for an Insert Automatic DetectionUsing Page Insertion Touch Page InsertionTouch the paper size key for Insert Paper OHP Interleaving Single CopyMultiple Copy Useful Tip Making Copies ChapterUsing OHP Interleaving Touch OHP Interleaving1149O052AA File Margin Using File Margin File MarginEdge/Frame Erase Using a Particular Edge/Frame Erase Function Touch Edge/Frame EraseImage Repeat Image RepeatSelecting Image Repeat Custom Size YesAuto Detect Distribution Number StampingDate Using Date Using Number StampingUsing Distribution Either First page only or All pagesTouch Image Stamping Image StampingChecking the Preprogrammed Image CheckCalling Up a Preprogramed Image SetSelecting Mixed Original Detection Selecting Mixed Orig. Detection and Other FunctionsMixed Orig. Detection and Other Functions Mixed Orig. DetectionTouch Free Orig. Placement Touch Small Orig. AdjustmentFinish Selecting Separate ScanSeparate Scan Memory Recall Setting Memory RecallSelecting the Job Functions Touch Memory RecallReserve Reserving a JobJob List ChangeDelete Delete Printing Job Delete Scanning JobUnlock Reading the Table Typical Function CombinationsMaking Different Types of Copy Making Copies from 1-Sided Originals 12in1 Margin Position 14in1 Loading Copy Finihsing Margin File Select Originals 22in1 24in1 Making Copies Chapter 12in1 Margin Position 14in1 Loading Copy Finishing Margin File Select Originals 22in1 24in1 Making Copies Chapter 12in1 Margin Position 14in1 Loading Copy Finishing Margin File Select Originals 22in1 24in1 Precautions When Making Copies on A3L or B4L Making Copies Chapter Using the Utility Mode Storing a Job Job Memory Input and Job RecallJob Memory Input Touch Job/Zoom mem. InputJob settings appear on the Touch Panel Job Memory Input Deleting a Job ProgramDelete Recalling a Job from Memory Touch Zoom Memory Input Zoom Memory InputStoring a Zoom Ratio Zoom Memory Input Storing an Image Image Memory InputImage Memory Input InputTouch AutoDetect EraseSelect the desired erase position Checking the Programmed Image Touch Image Memory InputDeleting a Programmed Image Toner Replenisher Meter Count and Toner ReplenisherMeter Count User’s Choice User’s Choice FunctionsMixed Original Detect Original Copy DefaultLanguage Selected Memory Recall2in1, 4in1, Booklet Copy Zoom Default LevelCrisscross Mode Exposure Priority4in1 Copy Order Small OriginalsNumber Position Date Printing FormatPlug-In Counter Reset Auto Panel ResetEnergy Save Mode Confirmation BeepPrint Exposure Administrator ModeDate/Time Set Priority DeviceUsing the Utility Mode Chapter Making the User’s Choice Settings Touch User’s ChoiceCopy Track Function Setting the Copy Track FunctionTouch Administrator Mode Accounts Copy TrackEnter Exit Touch Copy Track DataProgramming the Access Code Administrator ModeSelect the page number on which the target Setting a Copy Limit for Each Account Touch the Copy Limit key of the target Clearing Counters for Each Account Copy Track Data Data Send Data SendWhen a Message Appears 1st Drawer When the Message The current Paper Drawer is empty. AppearsAdding paper 2nd Drawer 3rd Drawer Indication of the Paper Descent KeyLarge Capacity Cassette When the Message Replenish Toner. Appears Replacing the Toner BottleToner Replenisher When the Message The Staple Cartridge is empty. Appears Replacing the Staple CartridgePortion StapleDuplex Unit p When the Message a paper misfeed has been detected. AppearsCopier p Electronic Document Handler pLarge Capacity Cassette p Intelligent Multi Bypass Tray p Finisher FN-3 pMisfeed Clearing Procedures Appears Chapter Duplex Unit Raising Misfeed Clearing Guide Remove the sheet of paper Unload the originals from the Document Opening Press the Paper Descent Key Remove the sheet of paper Intelligent Multi Bypass Tray Finisher FN-3 FN3FN7 FN6 FN8 FN9 FN10When a Message Appears Chapter Open the Finisher Front Door PF1 PF4 PF5PF6 What Does Each Message Mean? Troubleshooting Symptom Possible Cause Action When This Type of Copy is ProducedWhen this type of copy is produced DarkerSymptom Possible Cause Action Copier is not functioning as designed Symptom Check for ActionCopier is not Functioning as Designed Miscellaneous Specifications SpecificationsElectronic Document Handler EDH-1 Finisher FN-3 Care of the Copier CleaningHousing Original GlassOriginal Pad Front DoorFunction Combination Matrix Function combination matrixFunction Combination Matrix Conditions for Combined Functions Paper Size Description of Paper Size and Zoom Ratio TableDescription of paper size and zoom ratio table Zoom Ratio Table Original Size to Copy Paper SizeDescription of Paper Size and Zoom Ratio Table Index NumericIndex-2 Index