Status lights Condition of the printer | Action |
|
|
Printer initialization | No action is necessary. |
A printer initialization is taking place. |
|
Fatal error | ● | Unplug the printer for 5 minutes, and then |
Both lights are on. |
| plug it back in. |
| ● | If the printer still has an error, contact |
|
| HP Support. See Service and support. |
Printer cable is not connected or there is no power
Both lights are off.
●Make sure that there is power.
●Unplug both ends of the power cord, and plug them back in.
●Unplug the power cord, disconnect both ends of the printer cable, reconnect both ends of the printer cable, and plug the power cord back in.
CAUTION
Before you connect the cable to the printer, always unplug the printer. Otherwise, the printer might be damaged.
40 Chapter 6 Troubleshooting the printer | ENWW |