Changing the printer separation pad

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Note

Before you change the separation pad, clean the pickup roller. See Cleaning the pickup roller for instructions.

If the paper input tray feeds more than one page at a time, you might need to change the printer separation pad. Recurring feed problems indicate that the printer separation pad is worn. See Accessories and ordering information to order a new printer separation pad.

1Unplug the power cord from the printer, and allow the printer to cool.

2Remove the paper input tray.

3Find the blue separation pad.

4To pry the separation pad up from the spring-loaded base, insert a flat-edged screwdriver in the slot under the separation pad, and twist until the tabs are free.

5With one hand, reach in through the opening, and push the spring-loaded base down (A). With the other hand, pull the separation pad up (B).

6With one hand, position the new separation pad in the slot of the previous separation pad (A). With the other hand, reach through the paper input tray opening, and push the spring-loaded base down (B).

Note

The tab on the right is larger to help you position it correctly.

Continued on next page.

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56 Chapter 6 Troubleshooting the printer

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