Guidelines for using media

Paper

For best results, use conventional 20 lb (75 g/m2) paper. Make sure that the paper is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.

If you are unsure about what type of paper you are loading (such as bond or recycled), check the label on the package of paper.

Some paper causes print quality problems, jamming, or damage to the printer.

Paper usage
SymptomProblem with paper

Solution

Poor print quality or toner

Too moist, too rough, too smooth,

adhesion.

or embossed.

Problems with feeding.

Faulty paper lot.

Try another kind of paper: between 100-250 Sheffield and 4 to 6% moisture content.

Dropouts, jamming, or curling.

Stored improperly.

Store paper flat in its

 

 

moisture-proof wrapping.

 

 

 

Increased gray background

Might be too heavy.

Use a lighter weight paper.

shading.

 

 

 

 

 

Excessive curling.

Too moist, wrong grain direction, or

Use long-grain paper.

Problems with feeding.

short-grain construction.

Print using the straight-through

 

 

output path.

 

 

 

Jamming or damage to the printer.

Cutouts or perforations.

Do not use paper with cutouts or

 

 

perforations.

 

 

 

Problems with feeding.

Ragged edges.

Use good quality paper.

 

 

 

Note

Do not use letterhead that is printed with low-temperature inks, such as those used in some types of

 

thermography.

 

Do not use raised letterhead.

 

The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or

 

preprinted forms use inks that are compatible with the printer temperature (200° C or 392° F for

 

0.1 second).

 

 

ENWW

Guidelines for using media 75