Guidelines for using media
Paper
For best results, use conventional 20 lb (75 g/m2) paper. Make sure that the paper is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.
If you are unsure about what type of paper you are loading (such as bond or recycled), check the label on the package of paper.
Some paper causes print quality problems, jamming, or damage to the printer.
Paper usageSymptom | Problem with paper | Solution |
Poor print quality or toner | Too moist, too rough, too smooth, |
adhesion. | or embossed. |
Problems with feeding. | Faulty paper lot. |
Try another kind of paper: between
Dropouts, jamming, or curling. | Stored improperly. | Store paper flat in its |
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Increased gray background | Might be too heavy. | Use a lighter weight paper. |
shading. |
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Excessive curling. | Too moist, wrong grain direction, or | Use |
Problems with feeding. | Print using the | |
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| output path. |
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Jamming or damage to the printer. | Cutouts or perforations. | Do not use paper with cutouts or |
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| perforations. |
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Problems with feeding. | Ragged edges. | Use good quality paper. |
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Note | Do not use letterhead that is printed with |
| thermography. |
| Do not use raised letterhead. |
| The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or |
| preprinted forms use inks that are compatible with the printer temperature (200° C or 392° F for |
| 0.1 second). |
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ENWW | Guidelines for using media 75 |