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HP 1005 manual Troubleshooting the printer

Models: 1005

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58 Chapter 6 Troubleshooting the printer

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HP 1005 manual Troubleshooting the printer

Contents

Use Page User Guide Copyright Hewlett-Packard Company Content Getting startedManaging the print cartridge Appendix B Media specifications Content Getting started Review the package contents Prepare the locationInstall the printer software To install the printer software from the CDRegulate the environment Open the print cartridge door Remove the left coverConnect the printer cable Install the print cartridge Prepare the print cartridgeConnect the power cord Load the paper input trayTroubleshooting the printer Installation is completeGetting started Getting to know the printer Identifying the printer’s components Status lights Printer paper input trayPrinter media guides Printer output pathsOutput bin Print cartridge door Straight-through output pathTurning the power off Understanding voltage conversionsMedia Choosing paper and other media Optimizing print quality for media typesTo change the media type in the printer driver Loading media into the paper input tray Specific types of mediaPrinting transparencies and labels To print transparencies or labelsPrinting envelopes Printing letterhead and preprinted forms To print letterhead or preprinted formsPrinting custom-sized media and card stock To print on custom-sized media or card stockMedia Printing tasks Accessing the printer properties driver and help Printer properties driverPrinter properties online help Windows 9x, 2000, Millennium, and NTTo access the watermark feature To access the multiple pages per sheet featurePrinting watermarks Canceling a print job Understanding print quality settingsUsing EconoMode Save Toner To change the print quality settingsManaging the print cartridge Using HP print cartridges Storing print cartridgesPrint cartridge life expectancy Recycling print cartridgesRedistributing toner Changing the print cartridge Troubleshooting the printer Finding the solution Pages printed, but there was a problemSoftware is installed, but pages did not print Pages did not printStatus light patterns Status light legendPrinter initialization Error messages on the screen Error messages on the screen SolutionMedia handling problems Media handling problems Problem SolutionPrinted page problems Problem Solution Printed page is different than what appeared on screenPrinter software problems Printer software problems ProblemImproving print quality Toner smear Loose tonerVertical repetitive defects Improperly formed charactersCurl or wave Wrinkles or creasesToner scatter outline Cleaning the printer Cleaning the print cartridge area Cleaning the printer media path Clearing printer media jams Typical media jam locationsRemoving a jammed Changing the pickup roller On nextEnww Cleaning the pickup roller Changing the printer separation pad Changing the printer separation pad Troubleshooting the printer Service and support Hardware service Extended warrantyAvailability Guidelines for repacking the printerService information form Service information formOnline services Hewlett-Packard SupportEuropean Customer Support Center World Wide Web URLObtaining software utilities and electronic information HP SupportPackWorldwide sales and service offices Printer specifications Specifications Environmental specificationsElectrical specifications Physical specificationsPrinter capacities and ratings Port availabilityFCC compliance Environmental Product Stewardship Program Protecting the environmentMaterial Safety Data Sheet HP Printing Supplies Environmental ProgramReturns Non-U.S. recycling returns MediaLaser safety statement Regulatory statementsDeclaration of Conformity Laser statement for Finland Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser ApparatMedia specifications Printer media specifications Supported media sizes printerGuidelines for using media Paper usage Symptom Problem with paper SolutionPaper Labels TransparenciesEnvelopes Envelope constructionCard stock and heavy media Envelopes with adhesive strips or flapsEnvelope storage Card stock constructionAppendix B Media specifications Warranty and licensing Hewlett-Packard software license agreement HP Software License TermsHewlett-Packard limited warranty statement Appendix C Warranty and licensing Limited warranty for print cartridge life Appendix C Warranty and licensing Accessoriesinformation and ordering Ordering information Description or use Order numberAppendix D Accessories and ordering information Installing shared printers Appendix E Installing shared printers Index IndexIndex Index Index Page Q2676-90906