Error messages on the screen
Error messages on the screen| Error message | Solution |
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|
Printer not responding | Check the following: |
| ● The Ready light is on. |
| ● The power cord and printer cable are correctly connected. |
| CAUTION |
| Before you connect the cable to the printer, always unplug the printer. |
| Otherwise, the printer might be damaged. |
|
|
Cannot access port (in use by | Try the following: |
another application) | ● Reboot the computer. |
| ● Make sure that you are only running one software application at a time. |
|
|
Illegal operation/General | A problem with your computer system resources (memory or hard disk) |
protection fault/Spool 32 error | occurred in Windows. To clear this error, restart the computer. |
| To help prevent this error from occurring in the future, use some or all of the |
| following recommendations: |
| ● Run fewer applications at the same time. Close applications that you |
| are not using instead of minimizing them. Programs such as screen |
| savers, virus checkers, status software, fax/answering software, and |
| menu programs use the resources that the computer might need to |
| print. |
| ● Avoid |
| clip while printing. |
| ● Delete all temp (file_name.tmp) files from the Temp subdirectories, |
| such as C:\Windows\Temp. |
| ● Print at a lower resolution. |
|
|
ENWW | Finding the solution 41 |