Customer Support, Toolbox, Hp instant support, Web | HP 1180C

7 Customer Support

The information in the previous chapter suggests solutions to common problems. If your printer is not operating properly and these suggestions do not solve your problem, try using one of the following support services to obtain assistance.

Toolbox

Toolbox is available only if you installed the printer driver through SETUP.EXE.

The Troubleshooting tab in this program provides easy step-by-step solutions to common printing problems. You should be able to resolve most printing problems by stepping through the provided solutions.

You can run this program by double-clicking the Toolbox icon on the desktop or in the program group.

hp instant support

hp instant support is a Web-based tool that provides product-specific services, troubleshooting tips, and information about your printer’s ink and media usage.

To access hp instant support, select hp instant support in the

Toolbox Information tab.

hp instant support web pages are dynamically created. Do not bookmark this site, always access from the Toolbox.

Web

Visit our World Wide Web for the latest printer software, product, operating system, and support information.

http://www.hp.com/support/dj1180c

ENWW

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HP 1180C manual Customer Support, Toolbox, Hp instant support, Web

Contents

User’s guide Copyright Information Contents Declaration of Conformity Using this Guide Welcome For More Information Understanding the Printer Parts and Functions Printer BasicsConnections Connecting the Printer Connecting the Printer to the USB Port Hardware-first installation For Windows XP Using Your Printer on a Network Connecting to an External Print Server Printing Features Save Your SettingsWin Enlarging or Reducing a Document Booklet HandoutTiling Manual Duplex Two-Sided Printing Mirror Image Watermark Imaging OptionsBanner HP Deskjet Control Panel for DOS PreferencesPrinting from DOS Software Programs DOS Printer Driver Installing the HP Deskjet Control Panel for DOSUsing the HP Deskjet Control Panel for DOS ~Å= Printing Features Printing and Loading Media Main Paper Tray Manual Feed Nothing Is Printed TroubleshootingPower Cannot Be Turned On Placement of the Text or Graphics is Wrong Blank Page is Ejected Something on the Page is Missing or Incorrect Printer Takes a Long Time to Print a Job Paper is Jammed in the Printer Tips for Avoiding Paper Jams Uninstalling the Printer Software USB Installation Failed or Nothing Prints Through USB Aligning the Print Cartridges Printer Does Not Print After Switching PortsCleaning the Print Cartridges Using and Caring for Print Cartridges If the arrow points to It means To solve the problem Mac Troubleshooting Printing a Sample Printing a Diagnostic Customer Support ToolboxHp instant support Web HP Telephone Support Printer Specifications HP Supplies Printer Specifications Main Paper tray Operating temperature 41 to 104 degrees F Ordering HP Supplies HP Premium Heavyweight InkJet Paper HP Premium Photo PaperHP Premium Plus Photo Paper HP Professional Brochure and Flyer Paper HP Glossy Greeting Card Paper HP Greeting Card PaperHP Felt-Textured Greeting Cards, Ivory/Half-fold Regulatory Notices FCC statement Safety Information LEDs Classification Energy Consumption Hewlett-Packard Limited Warranty Statement Extent of Limited Warranty Limitations of Liability Index Enww Declaration of Conformity