6 Troubleshooting
Power Cannot Be Turned On
zCheck that the power cord is connected.
zCheck that the Removable panel, located at the back of the printer, is tightly pushed into the slot and that the knob is in the LOCK position.
Nothing Is Printed
zCheck the power
Make sure the power cord is connected firmly to the printer and to a working outlet, and that the printer is turned on. The Power light on the front panel of the printer should be lit.
zBe patient
Complex documents containing many fonts, graphics, and/or color photos take longer to begin printing. If the Power light is blinking, the printer is processing information.
zCheck the paper
Make sure paper is loaded correctly in the tray and that the paper is not jammed in the printer.
zCheck the print cartridges
Make sure that both the black and color print cartridges are properly installed and that the access cover of the printer is closed. The cartridge LED flashes if the print cartridges are not installed correctly.
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