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Troubleshooting information
Chapter 9
Uninstall and reinstall the software
If your installation is incomplete, or if you connected the USB cable to the computer before being prompted by the software installation screen, you might need to uninstall and then reinstall the software. Do not simply delete the HP
A reinstall can take from 20 to 40 minutes for both Windows and Mac computers.
To uninstall from a Windows computer, preferred method
1.Disconnect your HP
2.Click Start, Start Programs or All Programs (XP),
3.Click No if you are asked to remove shared files.
4.Restart your computer.
5.To reinstall the software, use the HP
6.After the software is installed, connect the HP
When the software installation is complete, the Status Monitor icon appears in the Windows system tray.
To verify that the software is properly installed,
To uninstall from a Windows computer (alternate method)
1.Run the HP PSC 1400
2.Select Uninstall and follow the onscreen directions.
3.Disconnect your HP
4.Restart your computer.
5.Run the HP PSC 1400
6.Launch Reinstall.
7.Follow the onscreen instructions and the instructions provided in the Setup Guide that came with your HP
To uninstall from a Mac computer
1.Disconnect the HP
2.Double-click the Applications: HP All-in-One Software folder.
3.
4.After the software is uninstalled, disconnect your HP
5.Insert the HP
6.On the desktop, open the
7.Follow the onscreen instructions and the instructions provided in the Setup Guide that came with your HP
40 | HP PSC 1400 |