About this Guide

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Getting help

If you still have a question after reading this guide, contact an HP authorized service provider or access our web site: http://www.hp.com.

HP technical support

Telephone numbers for worldwide technical support are listed on the following HP web site: http://www.hp.com/support/.

Note: For continuous quality improvement, calls may be recorded or monitored.

Be sure to have the following information available before calling:

Technical support registration or contract number (if applicable)

Product serial numbers

Product model names and numbers

Applicable error messages

Operating system type and revision level

Detailed, specific questions

HP StorageWorks Library and Tape Tools (L&TT) Support Ticket (if applicable)