Troubleshooting
Table 8: Troubleshooting installation (Continued)
Problem | Solution |
RESERVED displays when a disk eject is | The application software reserved the |
attempted | element for its use or a security |
| configuration was set to prevent disk |
| ejection. |
| ■ See “Setting an operating |
| configuration” on page 39. |
| ■ Attempt the operation using your |
| application software. |
|
|
EMPTY * displays when a disk eject is | This is not an error. There are no disks in |
attempted | the jukebox. |
|
|
TRANSPORT FULL displays when a | ■ The disk transport mechanism |
disk eject is attempted | already contains a disk. Refer to |
| your host and application software |
| documentation for recovery |
| procedures. |
| ■ Attempt an EMPTY PICKER test |
| (see “Internal tests” on page 45). |
| ■ If unsuccessful, contact your service |
| representative. |
|
|
SOURCE NOW EMPTY displays when a | The application software moved the disk |
disk eject is attempted | from the slot you chose before your eject |
| command executed. |
| ■ Press CANCEL. You may have to |
| wait for the application software to |
| replace the disk into the slot before |
| attempting another eject. |
| ■ Initiate an INIT ELEM STATUS |
| test (see“Internal tests” on page 45). |
|
|
MAILSLOT FULL displays when a disk | A disk is in the mailslot. To remove the |
eject is attempted | disk, select EJECT *, select the slot you |
| want the disk ejected from again, and |
| eject the disk. |
|
|
Operation |
|
|
|
Forgot the password | ■ Enter the default password (000 |
| 000 000). |
| ■ If unsuccessful, contact your service |
| representative. |
|
|
54 | HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide |
