Troubleshooting3 | HP 2300ux, 1900ux, 1000ux guide

Troubleshooting3

This chapter describes the following:

■Troubleshooting common problems, page 50

■Retrieving log history, page 56

■Running an internal test, page 56

■Using HP StorageWorks Library and Tape Tools, page 57

HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide

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HP 2300ux, 1900ux, 1000ux manual Troubleshooting3

Contents

Hp StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Page Contents Troubleshooting Contents Contents About This Guide Conventions Related documentationDocument conventions Text symbols HP technical support Getting help HP storage web site HP authorized reseller About this Guide Operations1 Front panel features and descriptions Identifying panel features Back panel features Back panel features and descriptions Operations Page Choosing a disk type Using Ultra Density Optical UDO disks Labeling an UDO disk Labeling a disk cartridge Write-protecting an UDO disk Write-protecting an UDO disk Loading media Loading a disk into the drive Maintaining UDO media Operations Using mixed media Operations Using application software Navigation2 Control panel features Control panel features and descriptions Using selection buttons Eject Eject Slot # Jukebox menu tree Second-level menus Top-level menus Navigation Ejecting a disk Control panel operations Entering the administration menu password Changing the administration menu password Viewing the current Scsi IDs Default Scsi IDs Changing the current Scsi IDs Configuring the jukebox Recovery ON/OFF OUT/IN Setting an operating configuration Retrieving log history Information logs are described in Table Hard Error Motion Micromove Running an internal test Runs the Find Plunge Home , Find Vertical Home Translate Test Runs the Vertical Test , Translate Test , Flip Bottom Thumb Troubleshooting3 Support see Getting help on Troubleshooting common problems Device Failed displays Connection Initiate an Init Elem Status Operation Problem Solution Running an internal test Retrieving log history HP StorageWorks L&TT Using HP StorageWorks Library and Tape Tools Troubleshooting Specifications Temperature Environmental specifications Physical Jukebox specifications Msbf Drive specifications Operating Environment Media specifications Description Specification Safety and regulatory specifications Safety and Regulatory Class a Equipment Federal Communications Commission NoticeModifications Cables Canadian Notice Avis Canadien EC radio frequency interference statement Europe only European Union Notice United Kingdom Telecommunications Act English translation of German sound emission directive HerstellerbescheinigungTurvallisuusyhteenveto Laserturvallisuus Huolto English translation of Finland regulatory information Safety and Regulatory Service Bsmi notice Japanese Notice Laser Device Laser Safety Warnings Compliance with International Regulations Cdrh regulations USA only Glossary Scsi Index Index