HP 1900ux, 2300ux, 1000ux manual Using HP StorageWorks Library and Tape Tools, HP StorageWorks L&TT

Troubleshooting

Using HP StorageWorks Library and Tape Tools

HP StorageWorks Library and Tape Tools (L&TT) is a robust diagnostic tool for tape mechanisms, tape automation, magneto-optical and UDO products. L&TT provides functionality for firmware downloads, verification of device operation, maintenance procedures, failure analysis, corrective service actions and some utility functions. Seamless integration is provided with HP’s hardware support organization through generating and emailing support tickets. The support ticket delivers a snapshot, or an in-depth view, of the storage system.

L&TT is a free download from the web and deploys in less than five minutes. It is ideal for customers who want ensured product reliability, self-diagnostics and faster resolution of device issues.

For more information, visit http://www.hp.com/support/tapetools.

Figure 8: HP StorageWorks L&TT

HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide 57