Troubleshooting

Troubleshooting a Failure During Power-On or Reset Self-Test

Router Self-Test LED On, Fault LED Off

If, at the end of the self-test run after a power-on or reset, the Router Self-test LED remains on but the Fault LED turns off, a message such as those shown below may appear on the console. (If a console was not connected when the self-test was run, connect a console and power-on or reset again.)

The following two error messages indicate a problem in the router module’s flash memory that might be corrected by powering the hub off and on or resetting the router again. If the problem persists, then it might be corrected by downloading new operating code; contact your HP dealer or service provider for assistance.

ERROR: Erasure ERROR, block #

ERROR: Programming ERROR, block #

The following three error messages indicate a problem in the router module’s flash memory that might be corrected by downloading new operating code. Contact your HP dealer or service provider for assis- tance.

ERROR: Incorrect CRC in FLASH

ERROR: Invalid size field in FLASH

ERROR: Illegal FLASH ID, byte #, got XXXX, expected YYYY

Bad product code in FLASH (err X)

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