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HP 2410 manual Maintenance, Error Messages

Models: 2410

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Maintenance

The Maintenance tab is shown in the following illustration.

Software description

Figure 2-9Troubleshooting tab – Maintenance page

The Maintenance screen contains information about managing and replacing print cartridges.

Error Messages

The Interpreting control panel message screen, which appears when you click Error Messages and then select Interpreting control-panel messages, is shown in the following illustration.

46	2 Software description

Image 62

HP 2410 manual Maintenance, Error Messages

Contents

HP LaserJet 2410/2420/2430 Page HP LaserJet 2410, 2420, and 2430 printers Copyright and license Table of contents Page Windows NT 4.0, Windows 2000, Windows XP, or Downloading the new firmware from the HP Web siteHP traditional print drivers for Windows Paper tab features Graphics SettingsEffects tab features Product image Job Storage ModeHP Traditional Postscript 3 Emulation Driver features Job Storage tabHP PCL 6, HP PCL 5e, and PS emulation unidriver features 147Paper/Quality tab features Access to print driversAdvanced tab features Help systemFinishing tab features Job Storage tab featuresInstalling the Windows printing-system components System requirements Engineering Detail305 Xiv Purpose and scope 1Features of the HP LaserJet 2410, 2420, and 2430 printers HP LaserJet 2410, 2420, and 2430 printersHP LaserJet 2410, 2420, and 2430 printers Software features Printing system and installerPrinting-system software CD Installer features HP LaserJet print drivers Finishing Effects Paper Job Storage Basics HP PCL 5e, PCL 6, and PS emulation driversPrint-driver version numbers for Windows operating systems Macintosh and Macintosh-compatible printing system Click SettingsClick Properties Additional driver availabilityHP Driver Preconfiguration Driver AutoconfigurationUpdate Now HP LaserJet documentationHP LaserJet 2400 Series User Guide 3Documentation availabilityHP Driver Preconfiguration User Guide LJ24X0INSTALL-NOTEXXWW.HTMHP Embedded Web Server Guide HP Jetdirect Administrators GuideHP Device Installer Customization Wizard CUSTOMIZATIONREADMEXXWW.RTF HP LaserJet software CD, Macintosh partition In-box file layoutHP LaserJet software CD, Windows partition Availability and fulfillment In-box CDsCD AS Asia 4CD AM Americas and Europe5CD WE Western Europe and Arabic 6CD NE Northern Europe and Russian7CD EE Eastern Europe 8CD AS Asia Zhcn ZhtwStandalone drivers Web deploymentPrinting-system software Other operating systems Software component availabilitySoftware description Supported operating systems Driver Configuration Bidirectional communicationEnterprise AutoConfiguration 1EAC availability in Microsoft Windows and Microsoft Share2EAC availability in Novell Netware environments TCP/IP HP TCP/IP MS1 IPX/SPX HPHP Driver Preconfiguration 3Operating systems that support HP Driver Preconfiguration HP Driver Diagnostic Printer Check toolLockable features Continuous exportHP Printer Access Tool Euro characterHP Embedded Web Server and HP Toolbox HP Embedded Web ServerHP EWS frame Information tabLinks to off-product solutions Device Status screenConfiguration 1Information tab Device Status screenSettings tab 2Information tab ConfigurationConfigure device 3Settings tab Configure Device screen Alerts4Settings tab Alerts screen Security5Settings tab Security screen Networking tabConfiguration section Security sectionHP Toolbox Diagnostics sectionNetwork settings HP Toolbox requirementsTroubleshooting tab Installing HP ToolboxUninstalling HP Toolbox To view the HP ToolboxHP Toolbox Frame Top banner Status tabToolbox Status tab Troubleshooting tab Print Quality ToolsMaintenance Error Messages10Troubleshooting tab Interpreting control-panel messages Paper Jams11Troubleshooting tab Paper Jams Supported Media12Troubleshooting tab Supported Media Printer Pages13Troubleshooting tab Printer Pages Alerts tabSet up Status Alerts Administrative Settings Documentation tab15Documentation tab Install Notes Linking to the HP Embedded Web Server16Status tab with Device Settings button Other LinksHP Web Jetadmin 4Availability of remote management and status tools5HP Web Jetadmin support Compatible operating systemsDetermining the current level of firmware BluetoothRemote firmware update Remote firmware update by using FTP through a browser Downloading the new firmware from the HP Web siteWindows operating systems Remote firmware update through a local Windows port Macintosh operating systemsWindows 98 or Windows Me Lpt1Windows NT 4.0, Windows 2000, Windows XP, or Windows Server Remote firmware update through a Windows networkRemote firmware update for Unix systems Remote firmware update by using Fetch Mac OS 9.x only Click Select FileRemote firmware update by using the LPR command Remote firmware update through HP Web JetadminPrinter messages during the firmware update 6Update messages8Troubleshooting a firmware update failure Troubleshooting a firmware update7Troubleshooting a firmware update Printing print-ready documents from a command line Print-ready file printing by using FTP through a browserYour print-ready file prints Print-ready printing by using a local Windows port Print-ready file printing in Unix systems Print-ready file printing by using Fetch Mac OS 9.x onlyPrint-ready file printing in a Windows network Print-ready file printing by using the LPR command Click DownloadJob stream output Driver-feature comparison in various operating systems9Driver support for job stream output feature 10Printer Job Language PJL and PJL encoding PJL/PJL EncodingJob tracking 11Driver support for job trackingConnectivity 12Driver support for connectivity features13Driver support for bidirectional communication features 15Bundle support 14Driver support for HP Driver PreconfigurationBundle support Tray and paper assignment Installable options17Driver support for installable options 16Tray and paper assignment18Driver support for UI features UI featuresHelp features 19Driver support for Help featuresMedia Types Quick SetsPaper Sizes 23Driver support for job storage features Job storageReordering Options Print-quality and resolution24Print-quality and resolution features 25Driver support for reordering options26Resizing options Resizing optionsOther document options 27Other document options28Driver support for watermarks feature WatermarksAlternative source/paper type 29Driver support for alternate source/paper type feature30Driver support for printing destination feature Printing destination31Driver support for finishing options Finishing OptionsFont support 32Font supportPostscript-specific features 33Driver support for postscript-specific featuresTrueType font download option Software description HP traditional print drivers for Windows Document Defaults... driver tabs Access to print driversAccess to print drivers in Windows NT Properties driver tabs Access to print drivers in Windows 98 and Windows MeHelp system Incompatible Options messages Whats this? HelpContext-sensitive Help Bubble HelpFinishing tab features Print Quality group box Print Task Quick SetsPrint Task Quick Sets group box Document Options group box Default Print Settings User Guide Print Settings Default Print SettingsEffects tab, Fit to Page group box User Guide Print Settings Document OptionsAutomatically printing on both sides Correct Order for Rear BinPrint on Both Sides Manually printing on both sidesSelect the Print on Both Sides Manually check box Flip Pages Up 2Page orientationPrinting a Booklet Booklet PrintingBook and Booklet Printing Pages per sheet Printing a BookPages per Sheet Order Document preview imagePrint Page Borders Print Quality group box Print Quality Details for the HP Traditional PCL 6 DriverOutput Settings Current SettingFont Settings Scale Patterns Wysiwyg ResolutionResolution Enhancement technology REt Print all Text as BlackGraphics Settings 300 dpi 600 dpi Effects tab features Print Task Quick Sets group box Fit to Page group boxPrint Document On Fit To Page group boxWatermarks group box Scale to FitNormal Size None Confidential Draft First Page Only check boxWatermarks drop-down menu First Page OnlyCurrent Watermarks Current Watermarks Watermark Message Message AngleFont Attributes Document preview image Watermark MessageMessage Angle Font AttributesPaper tab features 12 Paper tab Print Task Quick Sets group box Paper Options group boxPaper Options Size isAutomatically select Manual Feed in Tray Use Different Paper/CoversSource Is Type isCustom 14Custom Paper Size dialog box118 HP traditional print drivers for Windows Save, Delete, or Rename 3Name drop-down menu text strings4PCL 6 custom media sizes Custom size width and height controlsCustom width and height control limits Close Paper and envelope iconsDynamic measurement units 5Close dialog box text stringsFront Cover First Other Pages Last Back Cover FirstFront Cover Add a Blank or Preprinted Cover check boxOther Pages 17 Other Pages optionsLast Back Cover19 Back Cover setting Under Other Options, click More Job Storage tab featuresProduct image Proof and Hold Private Job Job Storage Mode group boxJob Storage tab Print Task Quick Sets group boxOff Proof and Hold Private Job Job Storage ModeStatus group box OffPrivate Job Using a PIN for Private JobJob notification Job Name Using Job Storage features when printingUser Name Deleting a Job Storage print job Basics tab featuresReleasing a Job Storage print job Orientation group box About buttonAbout CopiesOrientation 22About This Driver dialog box NT Forms tab features Properties tabsConfigure tab features Configuring the trays24 Configure tab Printer Model6Printer model bundles Paper Handling OptionsDuplexing Unit 7Driver Mopier mode and collation settings Mopier EnabledMopier mode and collation Allow Manual DuplexingHP 500-Sheet Input tray More configuration optionsOptional Paper Sources Other OptionsStorage Fonts26Configure Font Cards dialog box Ignore Application Collation Alternative letterhead modeInclude types in application source list Printer memoryPrinter image Automatic configurationAllow Scaling from Large Paper HP Traditional Postscript 3 Emulation Driver features Setup tab Advanced tab Job Storage tabAccess to print-driver settings in Windows 98 and Windows Me General Ports Scheduling Sharing Security Device SettingSetup tab features Whats this HelpAdvanced tab features 28 Advanced tabGraphic Layout N-up Option PostScript Options Printer FeaturesPaper/Output Layout Option PostScript OptionsEconoMode Printer FeaturesCollate Fit toWatermark Intensity Watermark pages per sheet Watermark FontWatermark Style Print Watermark Job Storage Mode group box Job Identification group box 29 Job Storage tab156 HP traditional print drivers for Windows User Name Job IdentificationUser Name text box Job Name text box Job Name158 HP traditional print drivers for Windows Device Settings tab 160 HP traditional print drivers for Windows Form to Tray Assignment Available PostScript Memory Postscript ConfigureFont Substitution Table Output ProtocolSend Ctrl-D Before Each Job Job TimeoutWait Timeout Send Ctrl-D After Each JobDuplex Unit for 2-sided Printing Mopier Mode Job Storage Tray Printer MemoryMopier Mode Job StorageHP Traditional Postscript 3 Emulation Driver features 165 166 HP traditional print drivers for Windows HP unidrivers HP PCL 6, HP PCL 5e, and PS emulation unidriver features Incompatible Print Settings messages 1An Incompatible Print Settings message2The default appearance of the Advanced tab Collated Copy Count settingCopy Count Graphic options Advanced Printing FeaturesPrinter Features Print OptimizationsREt Graphics ModeSend TrueType as Bitmap Paper/Quality tab features Layout Options3Paper/Quality tab Finishing tab, Document Options Effects tab, Resizing Options Paper/Quality tab, Paper Options Type new Quick Set name here 4Paper Options group box 5Custom Paper Size dialog box 2PCL 6 custom media sizes Paper sizeUnits Automatically select Printer Auto Select Manual Feed in Tray Front Cover 6Front Cover options First Page options 8Other Pages options Last Page options 10 Back Cover setting Print Quality HP PCL 6, HP PCL 5e, and PS emulation unidriver features 191 11 Effects tab Print Task Quick Sets group box Resizing Options group boxActual Size Document preview image 13Watermark Details dialog box Current watermarks HP PCL 6, HP PCL 5e, and PS emulation unidriver features 197 14 Finishing tab HP PCL 6, HP PCL 5e, and PS emulation unidriver features 199 Manually printing on both sides HP PCL 6, HP PCL 5e, and PS emulation unidriver features 201 3Page orientation Booklet layoutLeft Edge Binding Right Edge Binding HP PCL 6, HP PCL 5e, and PS emulation unidriver features 203 16Page-order preview images HP PCL 6, HP PCL 5e, and PS emulation unidriver features 205 17 Job Storage tab HP PCL 6, HP PCL 5e, and PS emulation unidriver features 207 Require PIN HP PCL 6, HP PCL 5e, and PS emulation unidriver features 209 Device Settings Installable Options options Form to Tray AssignmentFont Substitution Table 19Font Substitution Table External FontsRemoving external fonts Installing external fontsClick the Device Settings tab Postscript options Convert Gray Graphics to PostScript Gray Add Euro Currency Symbol to PostScript FontsConvert Gray Text to PostScript Gray Installable Options Tray 4Driver Mopier mode and collation settings Postscript PassthroughAbout tab 22 About tabInstalling the Windows printing- system components Supported Windows operating systems System requirements Basic fonts Default fonts1Default fonts CGTR45W.TTF 2Additional PS emulation fonts Font support 227 Windows installation Font support 229 Installation instructions Installing from the printing-system CDUsing the Back and Cancel buttons Detailed Windows installationInstalling from a network or from downloaded files Modifying a pre-existing installationTypical Installation dialog box sequence Installation instructions 233 2Choose Setup Language dialog box 3Preparing to Install dialog box Welcome dialog box 6HP Software License Agreement dialog box 7Printer Connection dialog box Model dialog box 240 Installing the Windows printing-system components 10Connection Type dialog box 242 Installing the Windows printing-system components 12Print Job Management dialog box 13Recommended Network Setup dialog box Installation instructions 245 15Specify Printer dialog box Hardware Address MAC IP Address IP Hostname IPX Address16Printer Found dialog box 248 Installing the Windows printing-system components 18Set Network Protocol dialog box 19Installation Type dialog box 20 Features dialog box Clicking Next takes you to the Printer Sharing dialog box 22Printer Sharing dialog box 23Client Driver Support dialog box 24Printer Location and Comment dialog box 25Ready to Install dialog box Custom Installation 26 Finish dialog boxInstalling print drivers by using the Add Printer feature To run the installer customization wizard Installer Customization Wizard for WindowsRunning the installer customization wizard Dialogs260 Installing the Windows printing-system components 29 Language dialog box 30Printer Port dialog box 31Specify Printer dialog box 32 IP Settings dialog box 33 Model dialog box 34 Features dialog box Installation instructions 267 36Driver Configuration dialog box 37Printer Name dialog box 38Printer Sharing dialog box 39Client Driver Support dialog box 40Printer Location and Comment dialog box 41Custom Installer Location dialog box 42Change Current Destination Folder dialog box 43 Installing dialog box Distribution Setting a default printer 278 Installing the Windows printing-system components Non-Windows installation Macintosh LinuxPDEs Macintosh component descriptionsHP LaserJet PPDs HP ToolboxScreen fonts Install notesOnline help Font supportMacintosh 283 Non-Windows installation Macintosh 285 Installing the Macintosh printing system To set up an AppleTalk networked Printer with Mac OSTo set up an IP/LPR networked Printer with Mac OS Uninstalling the Macintosh printing systemTo set up a Printer with Mac OS In-box disk layoutClick Continue to open the HP LaserJet Installer dialog box Mac OS Classic installationMain Install dialog box sequence Installing dialog box HP LaserJet Screen Fonts Installer dialog box sequence 6HP LaserJet Screen Fonts splash screen dialog boxMac OS X installation 10hp LaserJet 24X0 folder 12Authenticate dialog box 14 License dialog box Macintosh 295 18 Installing dialog box Paper-tray configurations Paper sources and destinationsPaper-source commands Product Tray number Tray type Standard/optional4Supported features and attributes by driver Driver features and attributes3Paper-source commands Media types and sizesPaper sizes Width Height PCL 6 6Custom paper size support Custom paper size support5Supported input media types Media-type commands 7Media-type commandsHP Toolbox Enabling or disabling HP Toolbox support304 Engineering Detail Symbols/Numerics IndexROM Index 307 308 CD-ROM 310 Index 311 312 Index 313 314 Index 315 316 Page Hewlett-Packard Development Company, LP