11Troubleshooting tab Paper Jams, Supported Media | HP 2410 guide

Software description

Figure 2-11Troubleshooting tab – Paper Jams page

Click the Typical jam locations on the Paper Jam Option screen to see the internal paper path and potential jam locations.

Supported Media

The Supported Media screen is shown in the following illustration.

48	2 Software description

Image 64

HP 2410 manual 11Troubleshooting tab Paper Jams, Supported Media

Contents

HP LaserJet 2410/2420/2430 Page HP LaserJet 2410, 2420, and 2430 printers Copyright and license Table of contents Page Windows NT 4.0, Windows 2000, Windows XP, or Downloading the new firmware from the HP Web site HP traditional print drivers for Windows Effects tab features Graphics SettingsPaper tab features Job Storage Mode HP Traditional Postscript 3 Emulation Driver featuresProduct image Job Storage tab HP PCL 6, HP PCL 5e, and PS emulation unidriver features 147 Access to print drivers Advanced tab featuresPaper/Quality tab features Help system Finishing tab features Job Storage tab features Installing the Windows printing-system components 305 Engineering DetailSystem requirements Xiv Purpose and scope 1Features of the HP LaserJet 2410, 2420, and 2430 printers HP LaserJet 2410, 2420, and 2430 printers HP LaserJet 2410, 2420, and 2430 printers Software features Printing system and installer Printing-system software CD Installer features HP LaserJet print drivers Print-driver version numbers for Windows operating systems HP PCL 5e, PCL 6, and PS emulation driversFinishing Effects Paper Job Storage Basics Click Settings Click PropertiesMacintosh and Macintosh-compatible printing system Additional driver availability Driver Autoconfiguration Update NowHP Driver Preconfiguration HP LaserJet documentation HP LaserJet 2400 Series User Guide 3Documentation availability HP Driver Preconfiguration User Guide LJ24X0INSTALL-NOTEXXWW.HTM HP Device Installer Customization Wizard HP Jetdirect Administrators GuideHP Embedded Web Server Guide CUSTOMIZATIONREADMEXXWW.RTF HP LaserJet software CD, Windows partition In-box file layoutHP LaserJet software CD, Macintosh partition Availability and fulfillment In-box CDs CD AS Asia 4CD AM Americas and Europe 5CD WE Western Europe and Arabic 6CD NE Northern Europe and Russian 7CD EE Eastern Europe 8CD AS Asia Zhcn Zhtw Printing-system software Web deploymentStandalone drivers Other operating systems Software component availability Software description Supported operating systems Driver Configuration Bidirectional communication Enterprise AutoConfiguration 1EAC availability in Microsoft Windows and Microsoft Share 2EAC availability in Novell Netware environments TCP/IP HP TCP/IP MS1 IPX/SPX HP HP Driver Preconfiguration HP Driver Diagnostic Printer Check tool Lockable features3Operating systems that support HP Driver Preconfiguration Continuous export HP Printer Access Tool Euro character HP Embedded Web Server and HP Toolbox HP Embedded Web Server HP EWS frame Information tab Links to off-product solutions Device Status screen Configuration 1Information tab Device Status screen Settings tab 2Information tab Configuration Configure device 3Settings tab Configure Device screen Alerts 4Settings tab Alerts screen Security 5Settings tab Security screen Networking tab Configuration section Security section Diagnostics section Network settingsHP Toolbox HP Toolbox requirements Installing HP Toolbox Uninstalling HP ToolboxTroubleshooting tab To view the HP Toolbox HP Toolbox Frame Top banner Status tab Toolbox Status tab Troubleshooting tab Print Quality Tools Maintenance Error Messages 10Troubleshooting tab Interpreting control-panel messages Paper Jams 11Troubleshooting tab Paper Jams Supported Media 12Troubleshooting tab Supported Media Printer Pages 13Troubleshooting tab Printer Pages Alerts tab Set up Status Alerts Administrative Settings Documentation tab 15Documentation tab Install Notes Linking to the HP Embedded Web Server 16Status tab with Device Settings button Other Links HP Web Jetadmin 4Availability of remote management and status tools 5HP Web Jetadmin support Compatible operating systems Remote firmware update BluetoothDetermining the current level of firmware Remote firmware update by using FTP through a browser Downloading the new firmware from the HP Web site Windows operating systems Remote firmware update through a local Windows port Macintosh operating systems Windows 98 or Windows Me Lpt1 Remote firmware update for Unix systems Remote firmware update through a Windows networkWindows NT 4.0, Windows 2000, Windows XP, or Windows Server Remote firmware update by using Fetch Mac OS 9.x only Click Select File Remote firmware update by using the LPR command Remote firmware update through HP Web Jetadmin Printer messages during the firmware update 6Update messages 7Troubleshooting a firmware update Troubleshooting a firmware update8Troubleshooting a firmware update failure Printing print-ready documents from a command line Print-ready file printing by using FTP through a browser Your print-ready file prints Print-ready printing by using a local Windows port Print-ready file printing in a Windows network Print-ready file printing by using Fetch Mac OS 9.x onlyPrint-ready file printing in Unix systems Print-ready file printing by using the LPR command Click Download 9Driver support for job stream output feature Driver-feature comparison in various operating systemsJob stream output PJL/PJL Encoding Job tracking10Printer Job Language PJL and PJL encoding 11Driver support for job tracking 13Driver support for bidirectional communication features 12Driver support for connectivity featuresConnectivity Bundle support 14Driver support for HP Driver Preconfiguration15Bundle support Installable options 17Driver support for installable optionsTray and paper assignment 16Tray and paper assignment UI features Help features18Driver support for UI features 19Driver support for Help features Paper Sizes Quick SetsMedia Types 23Driver support for job storage features Job storage Print-quality and resolution 24Print-quality and resolution featuresReordering Options 25Driver support for reordering options Resizing options Other document options26Resizing options 27Other document options 28Driver support for watermarks feature Watermarks 29Driver support for alternate source/paper type feature 30Driver support for printing destination featureAlternative source/paper type Printing destination Finishing Options Font support31Driver support for finishing options 32Font support Postscript-specific features 33Driver support for postscript-specific features TrueType font download option Software description HP traditional print drivers for Windows Access to print drivers in Windows NT Access to print driversDocument Defaults... driver tabs Help system Access to print drivers in Windows 98 and Windows MeProperties driver tabs Whats this? Help Context-sensitive HelpIncompatible Options messages Bubble Help Finishing tab features Print Task Quick Sets group box Document Options group box Print Task Quick SetsPrint Quality group box Default Print Settings User Guide Print Settings Default Print Settings Effects tab, Fit to Page group box User Guide Print Settings Document Options Correct Order for Rear Bin Print on Both SidesAutomatically printing on both sides Manually printing on both sides Select the Print on Both Sides Manually check box Flip Pages Up 2Page orientation Book and Booklet Printing Booklet PrintingPrinting a Booklet Pages per Sheet Printing a BookPages per sheet Print Page Borders Document preview imageOrder Print Quality group box Print Quality Details for the HP Traditional PCL 6 Driver Font Settings Current SettingOutput Settings Resolution Resolution Enhancement technology REtScale Patterns Wysiwyg Print all Text as Black Graphics Settings 300 dpi 600 dpi Effects tab features Print Task Quick Sets group box Fit to Page group box Fit To Page group box Watermarks group boxPrint Document On Scale to Fit Normal Size First Page Only check box Watermarks drop-down menuNone Confidential Draft First Page Only Font Attributes Current Watermarks Watermark Message Message AngleCurrent Watermarks Watermark Message Message AngleDocument preview image Font Attributes Paper tab features 12 Paper tab Print Task Quick Sets group box Paper Options group box Paper Options Size is Use Different Paper/Covers Source IsAutomatically select Manual Feed in Tray Type is Custom 14Custom Paper Size dialog box 118 HP traditional print drivers for Windows Save, Delete, or Rename 3Name drop-down menu text strings Custom width and height control limits Custom size width and height controls4PCL 6 custom media sizes Paper and envelope icons Dynamic measurement unitsClose 5Close dialog box text strings Front Cover First Other Pages Last Back Cover First Front Cover Add a Blank or Preprinted Cover check box Other Pages 17 Other Pages options Last Back Cover 19 Back Cover setting Product image Job Storage tab featuresUnder Other Options, click More Job Storage Mode group box Job Storage tabProof and Hold Private Job Print Task Quick Sets group box Job Storage Mode Status group boxOff Proof and Hold Private Job Off Job notification Using a PIN for Private JobPrivate Job User Name Using Job Storage features when printingJob Name Releasing a Job Storage print job Basics tab featuresDeleting a Job Storage print job Orientation group box About button Orientation CopiesAbout 22About This Driver dialog box NT Forms tab features Properties tabs Configure tab features Configuring the trays 24 Configure tab Printer Model Duplexing Unit Paper Handling Options6Printer model bundles Mopier Enabled Mopier mode and collation7Driver Mopier mode and collation settings Allow Manual Duplexing More configuration options Optional Paper SourcesHP 500-Sheet Input tray Other Options Storage Fonts 26Configure Font Cards dialog box Alternative letterhead mode Include types in application source listIgnore Application Collation Printer memory Allow Scaling from Large Paper Automatic configurationPrinter image HP Traditional Postscript 3 Emulation Driver features Setup tab Advanced tab Job Storage tab Access to print-driver settings in Windows 98 and Windows Me General Ports Scheduling Sharing Security Device Setting Setup tab features Whats this Help Advanced tab features 28 Advanced tab Paper/Output Layout N-up Option PostScript Options Printer FeaturesGraphic Layout Option PostScript Options Printer Features CollateEconoMode Fit to Watermark Style Watermark pages per sheet Watermark FontWatermark Intensity Print Watermark Job Storage Mode group box Job Identification group box 29 Job Storage tab 156 HP traditional print drivers for Windows Job Identification User Name text box Job Name text boxUser Name Job Name 158 HP traditional print drivers for Windows Device Settings tab 160 HP traditional print drivers for Windows Form to Tray Assignment Postscript Configure Font Substitution TableAvailable PostScript Memory Output Protocol Job Timeout Wait TimeoutSend Ctrl-D Before Each Job Send Ctrl-D After Each Job Mopier Mode Job Storage Tray Printer Memory Mopier ModeDuplex Unit for 2-sided Printing Job Storage HP Traditional Postscript 3 Emulation Driver features 165 166 HP traditional print drivers for Windows HP unidrivers HP PCL 6, HP PCL 5e, and PS emulation unidriver features Incompatible Print Settings messages 1An Incompatible Print Settings message 2The default appearance of the Advanced tab Copy Count Copy Count settingCollated Advanced Printing Features Printer FeaturesGraphic options Print Optimizations Send TrueType as Bitmap Graphics ModeREt Paper/Quality tab features Layout Options 3Paper/Quality tab Finishing tab, Document Options Effects tab, Resizing Options Paper/Quality tab, Paper Options Type new Quick Set name here 4Paper Options group box 5Custom Paper Size dialog box Units Paper size2PCL 6 custom media sizes Automatically select Printer Auto Select Manual Feed in Tray Front Cover 6Front Cover options First Page options 8Other Pages options Last Page options 10 Back Cover setting Print Quality HP PCL 6, HP PCL 5e, and PS emulation unidriver features 191 11 Effects tab Print Task Quick Sets group box Resizing Options group box Actual Size Document preview image 13Watermark Details dialog box Current watermarks HP PCL 6, HP PCL 5e, and PS emulation unidriver features 197 14 Finishing tab HP PCL 6, HP PCL 5e, and PS emulation unidriver features 199 Manually printing on both sides HP PCL 6, HP PCL 5e, and PS emulation unidriver features 201 Left Edge Binding Right Edge Binding Booklet layout3Page orientation HP PCL 6, HP PCL 5e, and PS emulation unidriver features 203 16Page-order preview images HP PCL 6, HP PCL 5e, and PS emulation unidriver features 205 17 Job Storage tab HP PCL 6, HP PCL 5e, and PS emulation unidriver features 207 Require PIN HP PCL 6, HP PCL 5e, and PS emulation unidriver features 209 Device Settings Installable Options options Form to Tray Assignment Font Substitution Table 19Font Substitution Table External Fonts Click the Device Settings tab Installing external fontsRemoving external fonts Postscript options Convert Gray Text to PostScript Gray Add Euro Currency Symbol to PostScript FontsConvert Gray Graphics to PostScript Gray Installable Options Tray 4Driver Mopier mode and collation settings Postscript Passthrough About tab 22 About tab Installing the Windows printing- system components Supported Windows operating systems System requirements 1Default fonts Default fontsBasic fonts CGTR45W.TTF 2Additional PS emulation fonts Font support 227 Windows installation Font support 229 Installation instructions Installing from the printing-system CD Detailed Windows installation Installing from a network or from downloaded filesUsing the Back and Cancel buttons Modifying a pre-existing installation Typical Installation dialog box sequence Installation instructions 233 2Choose Setup Language dialog box 3Preparing to Install dialog box Welcome dialog box 6HP Software License Agreement dialog box 7Printer Connection dialog box Model dialog box 240 Installing the Windows printing-system components 10Connection Type dialog box 242 Installing the Windows printing-system components 12Print Job Management dialog box 13Recommended Network Setup dialog box Installation instructions 245 15Specify Printer dialog box Hardware Address MAC IP Address IP Hostname IPX Address 16Printer Found dialog box 248 Installing the Windows printing-system components 18Set Network Protocol dialog box 19Installation Type dialog box 20 Features dialog box Clicking Next takes you to the Printer Sharing dialog box 22Printer Sharing dialog box 23Client Driver Support dialog box 24Printer Location and Comment dialog box 25Ready to Install dialog box Custom Installation 26 Finish dialog box Installing print drivers by using the Add Printer feature Installer Customization Wizard for Windows Running the installer customization wizardTo run the installer customization wizard Dialogs 260 Installing the Windows printing-system components 29 Language dialog box 30Printer Port dialog box 31Specify Printer dialog box 32 IP Settings dialog box 33 Model dialog box 34 Features dialog box Installation instructions 267 36Driver Configuration dialog box 37Printer Name dialog box 38Printer Sharing dialog box 39Client Driver Support dialog box 40Printer Location and Comment dialog box 41Custom Installer Location dialog box 42Change Current Destination Folder dialog box 43 Installing dialog box Distribution Setting a default printer 278 Installing the Windows printing-system components Non-Windows installation Macintosh Linux Macintosh component descriptions HP LaserJet PPDsPDEs HP Toolbox Install notes Online helpScreen fonts Font support Macintosh 283 Non-Windows installation Macintosh 285 Installing the Macintosh printing system To set up an AppleTalk networked Printer with Mac OS Uninstalling the Macintosh printing system To set up a Printer with Mac OSTo set up an IP/LPR networked Printer with Mac OS In-box disk layout Main Install dialog box sequence Mac OS Classic installationClick Continue to open the HP LaserJet Installer dialog box Installing dialog box HP LaserJet Screen Fonts Installer dialog box sequence 6HP LaserJet Screen Fonts splash screen dialog box Mac OS X installation 10hp LaserJet 24X0 folder 12Authenticate dialog box 14 License dialog box Macintosh 295 18 Installing dialog box Paper-tray configurations Paper sources and destinations Paper-source commands Product Tray number Tray type Standard/optional Driver features and attributes 3Paper-source commands4Supported features and attributes by driver Media types and sizes Paper sizes Width Height PCL 6 5Supported input media types Custom paper size support6Custom paper size support Media-type commands 7Media-type commands HP Toolbox Enabling or disabling HP Toolbox support 304 Engineering Detail Symbols/Numerics Index ROM Index 307 308 CD-ROM 310 Index 311 312 Index 313 314 Index 315 316 Page Hewlett-Packard Development Company, LP