HP 6310xi instruction

5.If you are asked whether you would like to remove shared files, click No.

Other programs that use these files might not work properly if the files are deleted.

6.Restart your computer.

Note It is important that you disconnect the HP All-in-One before restarting your computer. Do not connect the HP All-in-One to your computer until after you have reinstalled the software.

7.To reinstall the software, insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive, and follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All-in-One.

8.After the software is installed, connect the HP All-in-One to your computer.

9.Press the On button to turn the HP All-in-One on.

After connecting and turning on the HP All-in-One, you might have to wait several minutes for all of the Plug and Play events to complete.

10.Follow the onscreen instructions.

When the software installation is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray.

To verify that the software is properly installed, double-click the HP Solution Center icon on the desktop. If the HP Solution Center shows the essential icons (Scan Picture, Scan Document, and Send a Fax), the software has been properly installed.

To uninstall from a Windows computer, method 2

Note Use this method if Uninstall is not available in the Windows Start menu.

1.On the Windows taskbar, click Start, Settings, Control Panel.

2.Double-clickAdd/Remove Programs.

3.Select HP PSC & Officejet 6.0, and then click Change/Remove. Follow the onscreen instructions.

4.Disconnect the HP All-in-One from your computer.

5.Restart your computer.

Note It is important that you disconnect the HP All-in-One before restarting your computer. Do not connect the HP All-in-One to your computer until after you have reinstalled the software.

6.Insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive and then start the Setup program.

7.Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All-in-One.

Troubleshooting

User Guide

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HP 6310xi manual On the Windows taskbar, click Start, Settings, Control Panel

Contents

HP Officejet 6300 All-in-One series User Guide Safety information Contents Troubleshooting information Label Description HP All-in-One overviewHP All-in-One at a glance Control panel features Label Name and Description Label Name and Description Setup Menu FeatureMenu overview Help Menu Scan To menu Fax MenuCopy Menu Text and symbols Photo MenuProof Sheet Menu Memory Device Enter text using the keypad on the control panel Available symbols for dialing fax numbersTo enter a space, pause, or symbol To erase a letter, number, or symbol Use the software Available Description symbolsAvailable when entering To open the HP Photosmart Software on a Windows computer To open the HP Photosmart Mac Software on a Mac Overview HP Photosmart Software Help Windows Find more informationSources of information To access onscreen help from the control panel Use the onscreen HelpHP Photosmart Mac Help Mac Onscreen help from your device Contents Use the Help on a Windows computer Index Search Display area Help toolbar To access the HP Photosmart Mac Help Use the Help on a Mac Contents pane Back / Forward Home Search area Finish setting up the HP All-in OneSet your preferences Set your language and country/region Adjust the volume To adjust the volume from the control panelConnection information To set the date and time Connect using a USB cable Connect using EthernetSupported software Setup instructions Features Supported connection types To connect the HP bt450 to the HP All-in-One To find out the device address of the HP All-in-One To set the HP All-in-One to require passkey authentication Set Bluetooth security for the HP All-in-OneUse a passkey to authenticate Bluetooth devices Use a Bluetooth connection to print from your computer To install and print using the Microsoft stack To install and print using the Widcomm stack To install and print using Bluetooth To enable printer sharing on a Windows computerUse printer sharing Click View devices in range Wired network setup To enable printer sharing on a MacConnect to a network If you want to To connect the HP All-in-One to the network What you need for a wired networkConnect the HP All-in-One to the network Install the software for a network connection To install the Windows HP All-in-One software To install the Mac HP All-in-One software Connect to additional computers on a network Fax setupTo change a USB connection to a wired Ethernet connection Set up the HP All-in-One for faxing Countries/regions with a parallel-type phone system Choose the correct fax setup for your home or office Select your fax setup case Case H Shared voice/fax Other equipment/ services sharing your fax line Recommended fax setup for parallel-type phone systemsRecommended fax setup for serial-type phone systems Case a Separate fax line no voice calls received Back view of the HP All-in-One To set up the HP All-in-One with a separate fax lineCase B Set up the HP All-in-One with DSL To set up the HP All-in-One with DSL Case D Fax with a distinctive ring service on the same line To set up the HP All-in-One with a distinctive ring service Case E Shared voice/fax line To set up the HP All-in-One with a shared voice/fax line To set up the HP All-in-One with voice mail Case F Shared voice/fax line with voice mail To set up the HP All-in-One with a computer dial-up modem Case H Shared voice/fax line with computer dial-up modem Example of a parallel splitter Back view of the HP All-in-One Case I Shared voice/fax line with answering machine Finish setup Example of a parallel splitter Finish setup Example of a parallel splitter Back view of the HP All-in-One Change settings on the HP All-in-One to receive faxes Set the answer modeTo set the answer mode Set the number of rings before answering Change the answer ring pattern for distinctive ringing Test your fax setupTo test your fax setup from the control panel To set a default fax header from the control panel Set the fax header Load originals and load paper Load originalsLoad an original in the automatic document feeder To load an original in the document feeder tray Load an original on the glass To load an original on the glass Choose papers for printing and copying Recommended papers for printing and copyingPapers to avoid Papers to avoid for all print and copy jobs Additional papers to avoid when copying Load paperLoad full-size paper To load full-size paper Load originals and load paper Load 10 x 15 cm 4 x 6 inch photo paper Load index cards Load envelopesTo load index cards in the input tray To load envelopes Load other types of paper HP Iron-On Transfers for printing only Avoid paper jams HP Inkjet labels for printing only Load originals and load paper Print from your computer Print from a software applicationTo print from a software application Windows To print from a software application Mac Change the print settings Stop a print jobWindows users Mac users To stop a print job from the HP All-in-One Print Use the fax features Send a faxSend a basic fax To send a basic fax from the control panel To send a fax manually from a phone Send a fax manually from a phonePress Start Fax Black Press Start Fax Black or Start Fax Color Send a fax using monitor dialingTo send a fax using monitor dialing from the control panel Receive a fax Receive a fax manually Set up backup fax reception To receive a fax manually To set backup fax reception from the control panel Reprint received faxes from memoryOff To reprint faxes in memory from the control panel To enable fax confirmation from the control panel Print reportsPrint fax confirmation reports To delete all the faxes in memory from the control panel Print fax error reports Stop faxingSend Receive Use the copy features Change the copy settingsMake a copy Number of Copies Copy Paper Size Paper Type Lighter / Darker Enhancements Set New Defaults To save the current settings as defaults for future jobsMake a 10 x 15 cm 4 x 6 inch borderless copy of a photo To make a borderless copy of a photo from the control panel Stop copying To stop copying Copy Use the scan features Scan an image Stop scanning To scan to a computerPress OK to select Select Computer To stop scanning Use the photo and video features Insert a memory card Connect a digital camera Connect a storage deviceTo insert a memory card To print photos from a camera with PictBridge Select photos and videos for printing To select individual photos and videos Print photos using a proof sheet Print selected photos and videosTo deselect photos and videos To print selected photos and videos To print a proof sheet All Custom To complete a proof sheet To scan a completed proof sheet Clean the HP All-in-One Clean the glassTo clean the glass Maintain the HP All-in-One Maintain the HP All-in-One Clean the lid backing To clean the lid backing To print a self-test report Clean the exteriorPrint a self-test report Replace the print cartridges Work with print cartridgesHandle the print cartridges To replace the print cartridges Maintain the HP All-in-One Align the print cartridges To align the cartridges from the control panel at any time Clean the print cartridgesTo clean the print cartridges from the control panel Clean the print cartridge contacts To clean the print cartridge contacts User Guide 101 102 Troubleshooting information Troubleshooting common setup issuesAdditional troubleshooting topics in this User Guide View the Readme file Setup troubleshooting Hardware setup troubleshootingSolution HP All-in-One will not turn on User Guide 105 Display shows the wrong language Wrong measurements are showing in menus on the display HP All-in-One does not print 108 Software installation troubleshooting Fax Setup Wizard Windows or Fax Setup Utility Mac runs To start the installation from a Windows computer To start the installation from a MacMinimum system checks screen appears Windows Red X appears on the USB connect prompt Received a message that an unknown error has occurred To start the Fax Setup Wizard Windows To start the Fax Setup Utility MacUninstall and reinstall the software To uninstall from a Windows computer, method On the Windows taskbar, click Start, Settings, Control Panel Network setup troubleshooting Select ReinstallTo uninstall from a Mac Received a System Requirements Error No TCP/IP Fax setup troubleshooting Printer Not Found screen appears during installation Fax test failed Fax Hardware Test failed Fax Connected to Active Telephone Wall Jack test failed Phone Cord Connected to Correct Port on Fax test failed Using Correct Type of Phone Cord with Fax test failed Dial Tone Detection test failed Fax Line Condition test failed HP All-in-One is having problems sending and receiving faxes Display always shows Phone Off Hook 122 HP All-in-One is having problems sending a manual fax HP All-in-One cannot receive faxes, but can send faxes User Guide 125 HP All-in-One cannot send faxes, but can receive faxes Fax tones are recorded on my answering machine To extend your phone cord Operational troubleshootingPaper troubleshooting To clear a paper jam in the automatic document feeder Clear paper jamsTo clear a paper jam from the rear door User Guide 129 To clean the rollers or separator pad Print cartridge troubleshooting To troubleshoot print cartridges 132 Order supplies Order paper, or other media Order print cartridges Order other supplies Order accessoriesAccessory and HP Description Model number Country/region Number for ordering 136 Warranty upgrades HP warranty and supportWarranty Warranty information HP product Duration of limited warranty Before you call HP customer support Access your serial number and service IDGet support and other information from the Internet Call in North America during warranty Call elsewhere in the world Support HP Quick Exchange Service Japan Remove the print cartridges before shipment Remove the control panel faceplate Pack the HP All-in-One To pack the HP All-in-One User Guide 145 146 Paper specifications Technical informationSystem requirements Paper tray capacities Print specifications Print margin specifications Copy specifications Memory card specifications Fax specifications Scan specificationsPhysical specifications Power specifications Environmental product stewardship program Environmental specificationsMemory specifications Regulatory notices FCC statement 154 Geräuschemission VCCI-2 Declaration of conformity European Economic Area User Guide 157 158 Index USB FCC User Guide 161 Videos User Guide 163 164