If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage caused by improper packaging and/or improper transportation is not covered under the warranty.

2.Place the return shipping label on the outside of the box.

3.Include the following items in the box:

A complete description of symptoms for service personnel (samples of print quality problems are helpful).

A copy of the sales slip or other proof of purchase to establish the warranty coverage period.

Your name, address, and a phone number where you can be reached during the day.

HP warranty and support

User Guide

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HP 6310xi manual User Guide 145