HP Officejet 6300 All-in-One series
User Guide
Safety information
Contents
Troubleshooting information
HP All-in-One at a glance
HP All-in-One overview
Label Description
Control panel features
Label Name and Description
Label Name and Description
Setup Menu
Feature
Menu overview
Help Menu
Copy Menu
Fax Menu
Scan To menu
Text and symbols
Photo Menu
Proof Sheet Menu
Memory Device
Enter text using the keypad on the control panel
Available symbols for dialing fax numbers
To enter a space, pause, or symbol
To erase a letter, number, or symbol
Available when entering
Available Description symbols
Use the software
To open the HP Photosmart Software on a Windows computer
To open the HP Photosmart Mac Software on a Mac
Overview
Sources of information
Find more information
HP Photosmart Software Help Windows
To access onscreen help from the control panel
Use the onscreen Help
HP Photosmart Mac Help Mac
Onscreen help from your device
Contents
Use the Help on a Windows computer
Index
Search
Display area
Help toolbar
To access the HP Photosmart Mac Help
Use the Help on a Mac
Contents pane
Back / Forward Home Search area
Finish setting up the HP All-in
One
Set your preferences
Set your language and country/region
Adjust the volume
To adjust the volume from the control panel
Connection information
To set the date and time
Connect using a USB cable
Connect using Ethernet
Supported software Setup instructions Features
Supported connection types
To connect the HP bt450 to the HP All-in-One
To find out the device address of the HP All-in-One
Use a passkey to authenticate Bluetooth devices
Set Bluetooth security for the HP All-in-One
To set the HP All-in-One to require passkey authentication
Use a Bluetooth connection to print from your computer
To install and print using the Microsoft stack
To install and print using the Widcomm stack
To install and print using Bluetooth
To enable printer sharing on a Windows computer
Use printer sharing
Click View devices in range
Wired network setup
To enable printer sharing on a Mac
Connect to a network
If you want to
Connect the HP All-in-One to the network
What you need for a wired network
To connect the HP All-in-One to the network
Install the software for a network connection
To install the Windows HP All-in-One software
To install the Mac HP All-in-One software
To change a USB connection to a wired Ethernet connection
Fax setup
Connect to additional computers on a network
Set up the HP All-in-One for faxing
Countries/regions with a parallel-type phone system
Choose the correct fax setup for your home or office
Select your fax setup case
Case H Shared voice/fax
Other equipment/ services sharing your fax line
Recommended fax setup for parallel-type phone systems
Recommended fax setup for serial-type phone systems
Case a Separate fax line no voice calls received
Case B Set up the HP All-in-One with DSL
To set up the HP All-in-One with a separate fax line
Back view of the HP All-in-One
To set up the HP All-in-One with DSL
Case D Fax with a distinctive ring service on the same line
To set up the HP All-in-One with a distinctive ring service
Case E Shared voice/fax line
To set up the HP All-in-One with a shared voice/fax line
To set up the HP All-in-One with voice mail
Case F Shared voice/fax line with voice mail
To set up the HP All-in-One with a computer dial-up modem
Case H Shared voice/fax line with computer dial-up modem
Example of a parallel splitter
Back view of the HP All-in-One
Case I Shared voice/fax line with answering machine
Finish setup
Example of a parallel splitter
Finish setup
Example of a parallel splitter
Back view of the HP All-in-One
Change settings on the HP All-in-One to receive faxes
Set the answer mode
To set the answer mode
Set the number of rings before answering
To test your fax setup from the control panel
Test your fax setup
Change the answer ring pattern for distinctive ringing
To set a default fax header from the control panel
Set the fax header
Load originals and load paper
Load originals
Load an original in the automatic document feeder
To load an original in the document feeder tray
Load an original on the glass
To load an original on the glass
Choose papers for printing and copying
Recommended papers for printing and copying
Papers to avoid
Papers to avoid for all print and copy jobs
Additional papers to avoid when copying
Load paper
Load full-size paper
To load full-size paper
Load originals and load paper
Load 10 x 15 cm 4 x 6 inch photo paper
Load index cards
Load envelopes
To load index cards in the input tray
To load envelopes
Load other types of paper
HP Iron-On Transfers for printing only
Avoid paper jams
HP Inkjet labels for printing only
Load originals and load paper
Print from your computer
Print from a software application
To print from a software application Windows
To print from a software application Mac
Change the print settings
Stop a print job
Windows users
Mac users
To stop a print job from the HP All-in-One
Print
Use the fax features
Send a fax
Send a basic fax
To send a basic fax from the control panel
Press Start Fax Black
Send a fax manually from a phone
To send a fax manually from a phone
To send a fax using monitor dialing from the control panel
Send a fax using monitor dialing
Press Start Fax Black or Start Fax Color
Receive a fax
Receive a fax manually
Set up backup fax reception
To receive a fax manually
To set backup fax reception from the control panel
Reprint received faxes from memory
Off
To reprint faxes in memory from the control panel
To enable fax confirmation from the control panel
Print reports
Print fax confirmation reports
To delete all the faxes in memory from the control panel
Print fax error reports
Stop faxing
Send
Receive
Use the copy features
Change the copy settings
Make a copy
Number of Copies Copy Paper Size
Paper Type Lighter / Darker Enhancements Set New Defaults
To save the current settings as defaults for future jobs
Make a 10 x 15 cm 4 x 6 inch borderless copy of a photo
To make a borderless copy of a photo from the control panel
Stop copying
To stop copying
Copy
Use the scan features
Scan an image
Stop scanning
To scan to a computer
Press OK to select Select Computer
To stop scanning
Use the photo and video features
Insert a memory card
Connect a digital camera
Connect a storage device
To insert a memory card
To print photos from a camera with PictBridge
Select photos and videos for printing
To select individual photos and videos
Print photos using a proof sheet
Print selected photos and videos
To deselect photos and videos
To print selected photos and videos
To print a proof sheet
All Custom
To complete a proof sheet
To scan a completed proof sheet
Clean the HP All-in-One
Clean the glass
To clean the glass
Maintain the HP All-in-One
Maintain the HP All-in-One
Clean the lid backing
To clean the lid backing
Print a self-test report
Clean the exterior
To print a self-test report
Handle the print cartridges
Work with print cartridges
Replace the print cartridges
To replace the print cartridges
Maintain the HP All-in-One
Align the print cartridges
To clean the print cartridges from the control panel
Clean the print cartridges
To align the cartridges from the control panel at any time
Clean the print cartridge contacts
To clean the print cartridge contacts
User Guide 101
102
Troubleshooting information
Troubleshooting common setup issues
Additional troubleshooting topics in this User Guide
View the Readme file
Setup troubleshooting
Hardware setup troubleshooting
Solution
HP All-in-One will not turn on
User Guide 105
Display shows the wrong language
Wrong measurements are showing in menus on the display
HP All-in-One does not print
108
Software installation troubleshooting
Fax Setup Wizard Windows or Fax Setup Utility Mac runs
To start the installation from a Windows computer
To start the installation from a Mac
Minimum system checks screen appears Windows
Red X appears on the USB connect prompt
Received a message that an unknown error has occurred
To start the Fax Setup Wizard Windows
To start the Fax Setup Utility Mac
Uninstall and reinstall the software
To uninstall from a Windows computer, method
On the Windows taskbar, click Start, Settings, Control Panel
Network setup troubleshooting
Select Reinstall
To uninstall from a Mac
Received a System Requirements Error No TCP/IP
Fax setup troubleshooting
Printer Not Found screen appears during installation
Fax test failed
Fax Hardware Test failed
Fax Connected to Active Telephone Wall Jack test failed
Phone Cord Connected to Correct Port on Fax test failed
Using Correct Type of Phone Cord with Fax test failed
Dial Tone Detection test failed
Fax Line Condition test failed
HP All-in-One is having problems sending and receiving faxes
Display always shows Phone Off Hook
122
HP All-in-One is having problems sending a manual fax
HP All-in-One cannot receive faxes, but can send faxes
User Guide 125
HP All-in-One cannot send faxes, but can receive faxes
Fax tones are recorded on my answering machine
Paper troubleshooting
Operational troubleshooting
To extend your phone cord
To clear a paper jam from the rear door
Clear paper jams
To clear a paper jam in the automatic document feeder
User Guide 129
To clean the rollers or separator pad
Print cartridge troubleshooting
To troubleshoot print cartridges
132
Order supplies
Order paper, or other media Order print cartridges
Accessory and HP Description Model number
Order accessories
Order other supplies
Country/region Number for ordering
136
Warranty
HP warranty and support
Warranty upgrades
Warranty information
HP product Duration of limited warranty
Get support and other information from the Internet
Access your serial number and service ID
Before you call HP customer support
Call in North America during warranty
Call elsewhere in the world
Support
HP Quick Exchange Service Japan
Remove the print cartridges before shipment
Remove the control panel faceplate
Pack the HP All-in-One
To pack the HP All-in-One
User Guide 145
146
Paper specifications
Technical information
System requirements
Paper tray capacities
Print specifications
Print margin specifications
Copy specifications
Memory card specifications
Fax specifications
Scan specifications
Physical specifications
Power specifications
Memory specifications
Environmental specifications
Environmental product stewardship program
Regulatory notices
FCC statement
154
Geräuschemission
VCCI-2
Declaration of conformity European Economic Area
User Guide 157
158
Index
USB
FCC
User Guide 161
Videos
User Guide 163
164
