Warranty and Support, Release Notes | HP 770k (LA), 740n (US)

Product Information	Drive Specifications	Interfaces	Installation and Configuration
Drive Operation	Tips and Techniques	Software	Maintenance
Troubleshooting	Warranty and Support	Release Notes	Discontinued Products

- - - - - - - - - - - -A computer DVD-ROM drive cannot read a recorded disc	88	Chapter 10 Warranty and Support
Try reading the disc in an HP drive, if available - - - - - - - - - - - - - - - -	88
Some DVD-ROM drives read discs very slowly if Read Ahead capabilities are
	88	hp dvd-writer dvd100i Warranty Information - - - - - - - - - - - - - - -		- - 94
enabled in Windows 95/98/Me - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
A DVD movie player cannot play a recorded disc - - - - - - - - - - - - - - - - - -	88	DURATION OF LIMITED WARRANTY - - - - - - - - - - - - - - - - - - - - - - - - -		- - 94
Make sure this is an audio CD, not a data CD. - - - - - - - - - - - - - - - - -	88	Product Service and Support - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -		- - - 95
Use the correct media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -	88	Support Parts List - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -		- - - 95
See Also: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -	88

High Speed CDs	88
		Chapter 11 Release Notes
A high speed CD-RW disc was used in a drive that does not support

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -high speed	88	HP CD-WRITER, hp dvd-writer - - - - - - - - - - - - - - - - - - - - - - - - -		- - - 96
80-Minute CDs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -	88
		Windows NT 4.0 ATAPI Driver Issues - - - - - - - - - - - - - - - - -		- - - 96
A computer CD-ROM or HP drive cannot read an 80-minute CD - - - - - - - -	88
		HP RecordNow, Version 3.0 - - - - - - - - - - - - - - - - - - - - - - - - - -		- - - 97
The CD is scratched, damaged, or dirty - - - - - - - - - - - - - - - - - - - - - -	88
		How to use this document - - - - - - - - - - - - - - - - - - - - - - - -		- - - 97
Try reading the CD in a different drive - - - - - - - - - - - - - - - - - - - - - -	88
		1. Reading Audio Discs - - - - - - - - - - - - - - - - - - - - - - - - - -		- - - 97
Use the drive that was used to write the CD - - - - - - - - - - - - - - - - - - -	88
An error occurred while recording - - - - - - - - - - - - - - - - - - - - - - - - -	88	2. Delay After Cancel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -		- - - 97
Use HP media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -	89	3. Copying CDs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -		- - - 97
A home, auto, or portable stereo CD player cannot read an		4. Mastering Limitations - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -		- - - 97
80-minute CD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -	89	5. Conflicts with Adaptec Easy CD Creator 4 - - - - - - - - - - - - - - - - - - -		- - - 97
You cannot write to an 80-minute CD using your HP drive - - - - - - - - - - - -	89	6. Enable DMA to Reduce Buffer Underruns - - - - - - - - - - - - - - - - - - -		- - - 97
HP supported drives - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -	89	7. Media Compatibility - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -		- - - 97
You are using an HP CD-R80-minute CD - - - - - - - - - - - - - - - - - - - -	89	HP DLA, Version 2.5 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -		- - - 98
You are using a non-HPCD-R80-minute CD - - - - - - - - - - - - - - - - -	89	1. Getting Started - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -		- - - 98
Supported HP CD-Writer Drives for 80-Minute CDs - - - - - - - - - - - - -	89
		2. System Requirements - - - - - - - - - - - - - - - - - - - - - - - - -		- - - 98
Unable to Hear Music - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -	90
		3. Multiple Device Support - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -		- - - 98
You're unable to hear audio through the front headphone jack - - - - - - - - -	90	4. Upgrading HP DLA - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -		- - - 98
Windows 2000 Professional - - - - - - - - - - - - - - - - - - - - - - - - - - - - -	90	5. Sharing a HP DLA Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -		- - - 98
Windows Me - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -	90	6. Compressed Data - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -		- - - 99
Windows 98 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -	90	7. Incompatibility with Direct CD - - - - - - - - - - - - - - - - - - -		- - - 99
Windows XP - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -	90
		8. Incompatibility with MS Backup - - - - - - - - - - - - - - - - - -		- - - 99
DLA 2.5 Known Problems - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -	91
		9. Problems with High Speed CD-RW Media - - - - - - - - - - - - - - - - - - - -		- - - 99
		10. Problems formatting previously formatted DVD/CD-RW media. - - -		- - - 99

hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01		⇐	⇒	7

980c (US/CAN) specifications

The HP 790k, 990c, 770k, 790t, and 980c are integral components of HP's lineup, catering to various customer needs in the printing domain. Each model comes equipped with distinctive features and technologies that enhance user experience while ensuring high print quality.

The HP 790k, often favored in Latin America, boasts impressive color accuracy and speed, making it suitable for both business and creative applications. This printer utilizes advanced ink technology, ensuring that prints are not just vibrant but also durable. Its compact design allows it to fit seamlessly into any workspace, while its user-friendly interface streamlines the printing process, making it accessible for users at all skill levels.

The HP 990c, popular in the United States, takes printing performance a notch higher. This model is recognized for its high print resolution, offering crisp text and detailed images that meet professional standards. Equipped with multiple connectivity options, including USB and wireless capabilities, it ensures seamless integration with various devices. The HP 990c is particularly suitable for busy environments, as it offers fast printing speeds without compromising quality.

In Latin America, the HP 770k is revered for its reliability and efficiency. This printer incorporates cutting-edge technology to minimize paper jams and reduce maintenance needs, allowing for continuous workflow. The HP 770k also features an energy-saving mode, which helps organization maintain their operational costs. Its simplistic design and straightforward setup make it a practical choice for both home and office settings.

The HP 790t, another model designed for the Latin American market, is recognized for its compact nature paired with robust functionalities. This printer offers a variety of media types and sizes, accommodating diverse printing needs. Additionally, it includes features such as automatic duplexing, which helps save paper and promote sustainability. The HP 790t also maintains a balance between affordability and performance, making it a popular choice for everyday printing tasks.

The HP 980c, serving customers in the US and Canada, is a high-performance printer that excels in both speed and color quality. With advanced printing technologies, it produces photos and documents that meet the high expectations of graphic designers and photographers. The HP 980c is built with a focus on durability, ensuring that users can count on it for extensive print jobs without interruption. Its versatile connectivity options allow users to print directly from smartphones and tablets, further enhancing convenience and productivity.

Collectively, these HP models demonstrate the brand's commitment to innovation and quality in the printing industry, catering to various needs while ensuring high performance and reliability.

HP 770k (LA), 740n (US), 732c (US), 792.se, 790k (LA), 790t (LA) Warranty and Support, Release Notes

Models: 980c (US/CAN)

Chapter 10 Warranty and Support

Chapter 11 Release Notes

980c (US/CAN) specifications