HP 770k (LA), 740n (US), 732c (US), 792.se, 790k (LA), 790t (LA) Warranty and Support, Release Notes

Models: 980c (US/CAN)

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Chapter 10 Warranty and Support

Product Information

Drive Specifications

Interfaces

Installation and Configuration

Drive Operation

Tips and Techniques

Software

Maintenance

Troubleshooting

Warranty and Support

Release Notes

Discontinued Products

 

 

 

 

- - - - - - - - - - - -A computer DVD-ROM drive cannot read a recorded disc

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Chapter 10 Warranty and Support

 

 

Try reading the disc in an HP drive, if available - - - - - - - - - - - - - - - -

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Some DVD-ROM drives read discs very slowly if Read Ahead capabilities are

 

 

 

 

 

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hp dvd-writer dvd100i Warranty Information - - - - - - - - - - - - - - -

- - 94

 

enabled in Windows 95/98/Me - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

 

A DVD movie player cannot play a recorded disc - - - - - - - - - - - - - - - - - -

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DURATION OF LIMITED WARRANTY - - - - - - - - - - - - - - - - - - - - - - - - -

- - 94

 

Make sure this is an audio CD, not a data CD. - - - - - - - - - - - - - - - - -

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Product Service and Support - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 95

 

Use the correct media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

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Support Parts List - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 95

 

See Also: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

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High Speed CDs

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Chapter 11 Release Notes

 

 

A high speed CD-RW disc was used in a drive that does not support

 

 

 

 

 

 

 

 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -high speed

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HP CD-WRITER, hp dvd-writer - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 96

 

80-Minute CDs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

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Windows NT 4.0 ATAPI Driver Issues - - - - - - - - - - - - - - - - -

- - - 96

 

A computer CD-ROM or HP drive cannot read an 80-minute CD - - - - - - - -

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HP RecordNow, Version 3.0 - - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 97

 

The CD is scratched, damaged, or dirty - - - - - - - - - - - - - - - - - - - - - -

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How to use this document - - - - - - - - - - - - - - - - - - - - - - - -

- - - 97

 

Try reading the CD in a different drive - - - - - - - - - - - - - - - - - - - - - -

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1. Reading Audio Discs - - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 97

 

Use the drive that was used to write the CD - - - - - - - - - - - - - - - - - - -

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An error occurred while recording - - - - - - - - - - - - - - - - - - - - - - - - -

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2. Delay After Cancel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 97

 

Use HP media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

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3. Copying CDs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 97

 

A home, auto, or portable stereo CD player cannot read an

 

4. Mastering Limitations - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

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80-minute CD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

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5. Conflicts with Adaptec Easy CD Creator 4 - - - - - - - - - - - - - - - - - - -

- - - 97

 

You cannot write to an 80-minute CD using your HP drive - - - - - - - - - - - -

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6. Enable DMA to Reduce Buffer Underruns - - - - - - - - - - - - - - - - - - -

- - - 97

 

HP supported drives - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

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7. Media Compatibility - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 97

 

You are using an HP CD-R80-minute CD - - - - - - - - - - - - - - - - - - - -

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HP DLA, Version 2.5 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

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You are using a non-HPCD-R80-minute CD - - - - - - - - - - - - - - - - -

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1. Getting Started - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 98

 

Supported HP CD-Writer Drives for 80-Minute CDs - - - - - - - - - - - - -

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2. System Requirements - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 98

 

Unable to Hear Music - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

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3. Multiple Device Support - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

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You're unable to hear audio through the front headphone jack - - - - - - - - -

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4. Upgrading HP DLA - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 98

 

Windows 2000 Professional - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

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5. Sharing a HP DLA Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 98

 

Windows Me - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

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6. Compressed Data - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 99

 

Windows 98 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

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7. Incompatibility with Direct CD - - - - - - - - - - - - - - - - - - -

- - - 99

 

Windows XP - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

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8. Incompatibility with MS Backup - - - - - - - - - - - - - - - - - -

- - - 99

 

DLA 2.5 Known Problems - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

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9. Problems with High Speed CD-RW Media - - - - - - - - - - - - - - - - - - - -

- - - 99

 

 

 

10. Problems formatting previously formatted DVD/CD-RW media. - - -

- - - 99

 

 

 

 

 

 

 

hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01

 

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HP 770k (LA), 740n (US), 732c (US), 792.se, 790k (LA), 790t (LA), 752m (LA), 772n (US/CAN) Warranty and Support, Release Notes