Chapter 10 Warranty and Support

Chapter 10 Warranty and Support

This chapter is organized as follows:

hp dvd-writer dvd100i Warranty Information

p. 94

Product Service and Support

p. 95

Support Parts List

p. 95

 

 

hp dvd-writer dvd100i Warranty Information

DURATION OF LIMITED WARRANTY

Hardware - 1 Year

Software - 1 Year

The aforementioned warranty shall not apply to defects resulting from improper or inadequate maintenance by the customer, customer-supplied software or interfacing, unauthorized modification or misuse, operation outside of the environmental specifications for the product, or improper site preparation and maintenance.

In some regions, in addition to the normal local charges, fees may be charged for HP technical support. If during your phone call, it is determined that your HP drive requires repair, and you are within your drive's hardware-warranty period, phone charges will be reversed.

1.HP warrants to you, the end-user customer, that HP hardware, accessories and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or like- new.

2.2.HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software media which does not execute its programming instructions due to such defects.

3. .HP does not warrant that the operation of HP products will be uninterrupted or

error-free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price on a pro-rated basis upon prompt return of the product. Refunds within the first 3 months of ownership will be refunded at 100% of purchase price. Refunds within 3-6 months of ownership will be refunded at 85% of purchase price. Refunds within 6-9 months of ownership will be refunded at 55% of purchase price. Refunds within 9-12 months will be refunded at 35% of purchase price.

4.HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.

5.Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.

6.HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL. TO THE EXTENT ALLOWED BY LOCAL LAW, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE. Some countries, states or

hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01

hp dvd-writer dvd100i Warranty Information

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HP 790t (LA), 740n (US) Warranty and Support, hp dvd-writer dvd100i Warranty Information, Duration Of Limited Warranty
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980c (US/CAN) specifications

The HP 790k, 990c, 770k, 790t, and 980c are integral components of HP's lineup, catering to various customer needs in the printing domain. Each model comes equipped with distinctive features and technologies that enhance user experience while ensuring high print quality.

The HP 790k, often favored in Latin America, boasts impressive color accuracy and speed, making it suitable for both business and creative applications. This printer utilizes advanced ink technology, ensuring that prints are not just vibrant but also durable. Its compact design allows it to fit seamlessly into any workspace, while its user-friendly interface streamlines the printing process, making it accessible for users at all skill levels.

The HP 990c, popular in the United States, takes printing performance a notch higher. This model is recognized for its high print resolution, offering crisp text and detailed images that meet professional standards. Equipped with multiple connectivity options, including USB and wireless capabilities, it ensures seamless integration with various devices. The HP 990c is particularly suitable for busy environments, as it offers fast printing speeds without compromising quality.

In Latin America, the HP 770k is revered for its reliability and efficiency. This printer incorporates cutting-edge technology to minimize paper jams and reduce maintenance needs, allowing for continuous workflow. The HP 770k also features an energy-saving mode, which helps organization maintain their operational costs. Its simplistic design and straightforward setup make it a practical choice for both home and office settings.

The HP 790t, another model designed for the Latin American market, is recognized for its compact nature paired with robust functionalities. This printer offers a variety of media types and sizes, accommodating diverse printing needs. Additionally, it includes features such as automatic duplexing, which helps save paper and promote sustainability. The HP 790t also maintains a balance between affordability and performance, making it a popular choice for everyday printing tasks.

The HP 980c, serving customers in the US and Canada, is a high-performance printer that excels in both speed and color quality. With advanced printing technologies, it produces photos and documents that meet the high expectations of graphic designers and photographers. The HP 980c is built with a focus on durability, ensuring that users can count on it for extensive print jobs without interruption. Its versatile connectivity options allow users to print directly from smartphones and tablets, further enhancing convenience and productivity.

Collectively, these HP models demonstrate the brand's commitment to innovation and quality in the printing industry, catering to various needs while ensuring high performance and reliability.
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