HP 790k (LA) Not formatting when drag and drop from Explorer to unformatted media, PTR#5044348

Models: 980c (US/CAN)

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3.Go to Recording.

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3.Go to Recording.

4.Remove the check from “enable CD recording on this drive” Reboot.

(PTR#5044348)

Not formatting when drag and drop from Explorer to unformatted media

When a user attempts to use windows explorer to drag and drop a folder to an unformatted CD-R, DLA prompts with "The disk in drive x is not formatted. Do you want to format it now? Dialog appears: "This drive cannot be formatted". <after pressing yes?> The media can be formatted by using the DLA toolkit or by right clicking on the drive letter from explorer and selecting "format".

(PTR#5044715)

hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01

DLA 2.5 Known Problems

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HP 790k (LA), 740n (US) Not formatting when drag and drop from Explorer to unformatted media, Go to Recording, PTR#5044348