HP 742c (US/CAN), 732c (US), 542x (US), 522n (US/CAN), 522c (US/CAN) Getting Help, Protecting the PC

Models: 512x (US)

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Getting Help

Getting Help

You can get help over the telephone from HP. See the Support Guide included with the computer documentation for the terms of your HP Pavilion warranty coverage and for support telephone numbers.

Protecting the PC

HP provides a virus-scanning software program to help protect your PC (select models only). The program runs automatically when you start the computer.

The virus-scanning program manufacturer provides free virus scan updates through your Internet connection for 90 days after your HP Pavilion home PC purchase. You can purchase a subscription service for updates after your initial free period expires.

New types of viruses are invented all the time. Be sure to get regular updates of your virus-scanning software from the program manufacturer.

If a software program or the operating system gets damaged, you can reinstall the software. Refer to “Using Application Recovery and System Recovery” on page 75 for details.

When your PC has software problems, it’s possible that a voltage spike, power outage, or brownout has occurred. Symptoms of voltage spikes include a flickering video display, unexpected computer startups, and the computer not responding to your commands. A voltage spike can occasionally corrupt or destroy files, so it is a good idea to consistently make backup copies of your data files. Prevent voltage spikes by installing a surge suppressor made for use with computers between the power outlet and the computer power cord.

Quick Start Guide

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Setup

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HP 742c (US/CAN), 732c (US), 542x (US), 522n (US/CAN), 522c (US/CAN), 752w (US/CAN), 502n (US) Getting Help, Protecting the PC