HP Instant Support
Note: HP Instant Support is not available in all models.
When you need assistance to solve a computer- related problem, start HP Instant Support:
1Click Start on the taskbar, and click Help and Support.
2Click HP Instant Support.
3Click Request Help.
4Follow the onscreen instructions to run a test or submit a problem to HP Instant Support.
When you submit a problem to HP Instant Support, you communicate over the Internet with an HP Support analyst. The analyst will work with you until the problem is solved.
Using the Mouse
Your PC includes a mouse. When you move the mouse, its roller ball moves and causes the cursor on the screen to move. Use the mouse on a flat surface.
You may have an optical mouse that uses a light, instead of a roller ball, to sense movement. Use the optical mouse on an opaque surface.
Note: The optical mouse cannot work on a glass, translucent, or reflective surface.
12 HP Pavilion home PC
