HP a257c (US/CAN) Help and Support, Basics, Click HP Instant Support, Choose All Programs

To remove a shortcut:

Caution: If you use Add or Remove Programs in the Control Panel to delete a software program, the shortcut in All Programs may not be removed.

1Click Start.

2Choose All Programs.

3Select the folder.

4Right-click the shortcut, and then select Delete.

Help and Support

To open the Help and Support Center, press

the Help button on your keyboard, or click Start on the taskbar and select Help and Support.

Help has information, tours, and tutorials. Help also has troubleshooting tools to assist you.

HP Instant Support		Basics
Note: HP Instant Support is not available in all models.
When you need assistance to solve a PC-related
problem, use HP Instant Support:
1	Click Start on the taskbar, and click
	Help and Support.
2	Click HP Instant Support.
3	Click Request Help. (You must be connected
	to the Internet.)
4	Follow the onscreen instructions to run a test
	or submit a problem to HP Instant Support.

When you submit a problem, you communicate over the Internet with an HP Support analyst who works with you.

Quick Start Guide 13