Contents

 

 

Installation problems

68

 

Power light is on or flashing

70

 

What the flashing light means

71

 

If an error message appears

71

 

If no error message appears

71

 

Printer does not print

71

 

Verify the following

71

 

Check the printer cable connection

72

 

Printer is stalled

73

 

If the printer still does not print

73

 

Document prints slowly

74

 

Print cartridge problems

75

 

Paper problems

77

 

Paper jam

78

 

Out-of-paper message

79

 

Printer prints on multiple sheets at once

79

 

Photos do not print correctly

80

 

Check the paper tray

80

 

Check the printer properties

80

 

Problems with borderless documents

80

 

Borderless printing guidelines

80

 

Image is printed at an angle

81

 

Fading occurs on the edges of a photo

81

 

Photo has an unwanted border

81

 

For small photo paper

82

 

For small photo paper with a tear-off tab

82

 

Print quality is poor

83

 

Document is misprinted

84

 

Text and images are misaligned

85

 

Document is printed off-center or at an angle

85

 

Parts of the document are missing or printed in the wrong place

85

 

Envelope is printed at an angle

85

 

Document does not reflect the new print settings

85

 

If you continue to have problems

85

A

HP support

 

 

Ink cartridge warranty information

86

 

Support process

86

 

HP support by phone

87

 

Phone support period

87

 

Placing a call

87

 

After the phone support period

87

B

Technical information

 

 

Printer specifications

88

Contents

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HP 910 manual HP support, Technical information