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HP 910 If you continue to have problems, Text and images are misaligned, Document is printed off-centeror at an angle, Envelope is printed at an angle

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•Envelope is printed at an angle

•Document does not reflect the new print settings

Text and images are misaligned

If the text and images on your printouts are misaligned, then align the print cartridges.

Document is printed off-center or at an angle

1.Verify that the paper is correctly placed in the input tray.

2.Verify that the paper guide fits firmly against the edge of the paper.

3.Reprint the document.

Parts of the document are missing or printed in the wrong place

Open the Printer Properties dialog box and confirm the following options:

Tab	Setting

	Portrait or Landscape: Verify the appropriate
	orientation.

Features	Size: Verify the appropriate paper size.
Features
	Scale to paper size: Select this option to scale text and
	graphics to the paper size specified in the corresponding
	drop-down list.

If parts of the document are still missing, the printer settings might be overridden by the software program print settings. Select the appropriate print settings from within the software program.

Envelope is printed at an angle

1.Slide the flap inside the envelope before loading it in the printer.

2.Confirm that the paper guide fits firmly against the edge of the envelope.

3.Reprint the envelope.

Document does not reflect the new print settings

The printer settings might differ from the software program print settings. Select the appropriate print settings within the software program.

If you continue to have problems

If you continue to have problems after investigating the troubleshooting topics, shut down your computer and then restart it.

If you still have questions after restarting your computer, visit HP Technical Support at www.hp.com/support.

For information about the support process, see HP support.

If you continue to have problems

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Troubleshooting

Contents

Page Hewlett-PackardCompany notices Acknowledgements Accessibility Visual Mobility Contents Maintenance Shop for ink supplies Troubleshooting HP support Technical information Index 1 Welcome Page 2 Special features 3Get started The printer at a glance Buttons and lights Power button and light Cancel button Paper trays Unfold the paper trays Input tray Paper guide Output tray Fold the paper trays Page Print cartridges Use print cartridges Ink-backupmode Ink-backupmode output Exit ink-backupmode 4 Connect the printer 5 Print photos Print borderless photos Page Print photos with a border Page HP Real Life Technologies photo fix Photo print cartridge Exif Print Store and handle photo paper Save money when printing photos 6 Print other documents Print e-mail Print documents Print letters Printing Shortcuts Presentation Printing Print envelopes Print postcards Print index cards and other small media Print labels Print CD/DVD tattoos Print transparencies Print brochures Print greeting cards Print booklets 3.In the Printing Shortcuts list, click Two-sided(Duplex) Printing •Left Edge Booklet •Right Edge Booklet Continue Print posters Print iron-ontransfers Page 7 Printing tips Print a test page Printing shortcuts Create printing shortcuts Set the page order Fast/Economical printing Print multiple pages on a single sheet of paper Print in grayscale Two-sidedprinting General Everyday printing Print preview Set a custom paper size Select a paper type Change the print speed or quality Print resolution Maximum dpi Resize a document Bound two-sideddocuments Presentation printing 8Printer software Make the HP Printer the default printer Set default print settings Printer Properties dialog box What's This? help Ink Status window Download printer software updates 9Maintenance Install print cartridges Print cartridge combinations Selection numbers Printing with one print cartridge Installation instructions Page Align print cartridges Automatically clean print cartridges Calibrate color View estimated ink levels Maintain the printer body Remove ink from your skin and clothing Manually clean print cartridges Maintain print cartridges Print cartridge storage and handling Print cartridge protector Printer Toolbox 10 Shop for ink supplies 11Troubleshooting Error messages Print cartridge error messages Other error messages Installation problems To resolve the problem "Unknown Device" message displays Power light is on or flashing What the flashing light means If an error message appears If no error message appears Printer does not print Verify the following Check the printer cable connection Printer is stalled If the printer still does not print Document prints slowly Print cartridge problems Print cartridge is faulty or not installed properly Low on ink Solution: Paper problems Paper jam Out-of-papermessage Printer prints on multiple sheets at once Photos do not print correctly Check the paper tray Check the printer properties Problems with borderless documents Borderless printing guidelines Image is printed at an angle Fading occurs on the edges of a photo Photo has an unwanted border For small photo paper For small photo paper with a tear-offtab Print quality is poor Document is misprinted Text and images are misaligned Document is printed off-centeror at an angle Parts of the document are missing or printed in the wrong place Envelope is printed at an angle If you continue to have problems AHP support Ink cartridge warranty information Support process HP support by phone B Technical information Printer specifications Environmental product stewardship program Paper use Plastics Material safety data sheets Recycling program HP inkjet supplies recycling program Regulatory notices FCC statement LED indicator statement Notice to users in Korea Page Page Index