Document is misprinted, Blank pages print | HP 910 instruction

Chapter 11

•Verify that the protective piece of plastic tape has been removed from the print cartridges.

1Remove plastic tape

•Consider selecting a higher print quality.

Blank pages print

Solution:

•The protective piece of plastic tape might still be attached to the print cartridges. Verify that the plastic tape has been removed from the print cartridges.

1Remove plastic tape

•The print cartridges might be out of ink. Replace one or both empty print cartridges.

For more information, see View estimated ink levels.

Troubleshooting

Document is misprinted

If your document does not print correctly, check the following topics to see how the issues might be resolved:

•Text and images are misaligned

•Document is printed off-center or at an angle

•Parts of the document are missing or printed in the wrong place

84 Troubleshooting

Image 86

HP 910 manual Document is misprinted, Blank pages print

Contents

HP 910 Printer Acknowledgements AccessibilityHewlett-Packard Company notices Visual Contents Printing tips MaintenanceTroubleshooting Printer software HP support Technical information Index Welcome Section Chapter Special features Get started Printer at a glance Buttons and lights Power button and light Cancel button Paper trays Unfold the paper trays To unfold the paper trays Input tray Paper guide Output tray Fold the paper trays To fold the paper trays Get started Replace print cartridges Print cartridgesUse print cartridges Ink-backup mode To remove plastic tape from a print cartridge Ink-backup mode output Exit ink-backup mode Connect the printer Print photos Print borderless photos Print Orientation Portrait or Landscape Print photos with a border Click the Printing Shortcuts tab Photo print cartridge To change the HP Real Life Technologies settingHP Real Life Technologies photo fix Store and handle photo paper To install the photo print cartridgeExif Print To use the photo print cartridge Handling Save money when printing photosStorage Print other documents Print e-mail Print documents Print letters Print letters Print envelopes Print postcards Print index cards and other small media Print labels Print CD/DVD tattoos Print transparencies Print brochures Greeting cards Print greeting cardsTwo-sided printing Manual Print booklets Print Quality Normal Left Edge Booklet Right Edge Booklet Print posters Print iron-on transfers Paper Type Plain paper Orientation Portrait or Landscape Click Printer Features, and then set Mirror Image to On Printing shortcuts Printing tipsPrint a test Use printing shortcuts Set the page orderCreate printing shortcuts To create a printing shortcut Print in grayscale Fast/Economical printingPrint multiple pages on a single sheet of paper Print preview Two-sided printingGeneral Everyday printing Change the print speed or quality Set a custom paper sizeSelect a paper type To define a custom paper size To view the print resolution Print resolutionPrint quality settings Maximum dpi Resize a document Bound two-sided documents Presentation printing Portrait Printer software Make the HP Printer the default printerSet default print settings To open the Printer Properties dialog box To change the default print settingsPrinter Properties dialog box Whats This? help Ink Status window Download HP Photosmart Software Download printer software updatesTo download a printer software update Print cartridge combinations MaintenanceInstall print cartridges Selection numbers Printing with one print cartridge Installation instructionsTo install a print cartridge Slide the print cartridge out of the cradle Align print cartridges Automatically clean print cartridges Calibrate color Remove ink from your skin and clothing View estimated ink levelsMaintain the printer body Click the Estimated Ink Level tab To manually clean print cartridge contacts Manually clean print cartridgesTo prepare to clean Print cartridge protector Maintain print cartridgesPrint cartridge storage and handling Printer Toolbox To open the printer Toolbox Shop for ink supplies To order print cartridges from your desktop Print cartridge error messages TroubleshootingError messages Installation program stops Installation problemsOther error messages Solution To resolve the problem Unknown Device message displays Printer name does not appear Power light is on or flashingTo reinstall the printer software Printer does not print If an error message appearsIf no error message appears What the flashing light means Check the printer cable connection Clear the print queue If the printer still does not print To stop and restart the print servicePrinter is stalled Document prints slowly Incorrect or missing print cartridge Print cartridge problemsSolution To verify and install the correct print cartridges Click the Estimated Ink Levels tab Low on ink Print cartridge is faulty or not installed properlyPrint cartridge is in the wrong slot message Paper problems Printing in ink-backup mode message Paper jam To clear a paper jam Printer does not feed paper Out-of-paper messagePrinter prints on multiple sheets at once Check the paper tray Problems with borderless documentsPhotos do not print correctly Check the printer properties Photo has an unwanted border Image is printed at an angleFading occurs on the edges of a photo For small photo paper For small photo paper with a tear-off tab Faded prints with ink streaks SolutionPrint quality is poor Prints are faded Document is misprinted Blank pages print Text and images are misaligned If you continue to have problemsDocument does not reflect the new print settings Document is printed off-center or at an angle Ink cartridge warranty information HP support Phone support period Placing a call After the phone support period Printer specifications Technical information Plastics Material safety data sheetsPaper use Recycling program Regulatory notices LED indicator statement FCC statement Technical information HP 910 Printer declaration of conformity Index Index Index USB