Create command

Description Creates support files for troubleshooting switch problems, and certificates for secure communications for McDATA Web Server.

Authority Admin session

Syntax create certificate support

Operands certificate

Creates a security certificate on the switch. The security certificate is required to establish an SSL connection with a management application such as McDATA Web Server. The certificate is valid 24 hours before the certificate creation date (due to potential switch/workstation time differences) and expires 365 days after the creation date. Should the current certificate become invalid, use the Create Certificate command to create a new one.

NOTE: To insure the creation of a valid certificate, be sure that the switch and the workstation time and date are the same. Refer to the following:

Date command for information about setting the time and date

Set command (Timezone operand) for information about setting the time zone on the switch and workstation

Set Setup command (System operand) for information about enabling the Network Time Protocol for synchronizing the time and date on the switch and workstation from an NTP server.

support

Assembles all log files and switch memory data into a archive file (dump_support.tgz) on the switch. If your workstation has an FTP server, you can proceed with the command prompts to send the file from the switch to a remote host. Otherwise, you can use FTP to download the support file from the switch to your workstation. The support file is useful to technical support personnel for troubleshooting switch problems. Use this command when directed by your authorized maintenance provider.