Table 17 Factory default configuration settings (continued)

Setting

Value

 

 

NTP Server IP Address

10.0.0.254

 

 

Contact

Undefined

 

 

Location

Undefined

 

 

Trap Enabled

False

 

 

Trap Port

162

 

 

Trap Address

Trap 1: 10.0.0.254; Traps 2-5: 0.0.0.0

 

 

Trap Community

Public

 

 

Read Community

Public

 

 

Write Community

Private

 

 

Port State

Online

 

 

Port Speed

Auto for external ports (0, 9)

 

2-Gbps for internal ports (1–8)

 

 

Port Type

External ports are GL_Ports

 

Internal ports are FL_Ports

 

 

Downloading a support file

The Download Support File option assembles all log files and switch memory data into a core dump file (dump_support.tgz). This file can be sent to technical support personnel for troubleshooting switch problems. The menu option is not accessible (displayed) for switches that don't support the download support file function.

To create a support file, perform the following procedure:

1.Open the faceplate display.

2.Select Switch > Download Support File.

3.Click Browse to define a location for the support file or enter the path in the text field in the Download Support File dialog.

4.Click Start to begin the process of creating and downloading the support file to your workstation. Observe the status in the Status area.

5.Click Close to close the Download Support File dialog after the support file is saved to your workstation.

Installing Product Feature Enablement (PFE) keys

A Product Feature Enablement (PFE) key is a password that you can purchase from your switch distributor or authorized reseller to enable particular features in your switch. The SANtegrity Enhanced PFE key enables device security on the switch.

NOTE: To obtain the McDATA 4Gb SAN Switch serial number and Product Feature Enablement key, follow the step-by-step instructions on the "firmware feature entitlement request certificate" for the PFE key. One of the license key retrieval options is via the web: www.webkey.external.hp.com.

To install a PFE key, perform the following procedure:

1.Add a fabric with the IP address of the switch on which you want to install the PFE key.

2.Open the faceplate display of the switch on which you want to install the PFE key.

88 Managing switches