Chapter 7

The document printed at an angle or is off-center.

Solution

●The paper-width guide may not be set properly. Make sure that the paper-width guide is close to the edge of the paper without bending it.

●The paper may not be loaded correctly. Make sure the paper is correctly oriented in the main tray. For paper loading instructions, see Load paper.

●The photo paper may not be loaded correctly. Reload the photo paper, make sure that the photo paper is correctly oriented in the photo tray. For photo paper- loading instructions, see Load paper.

Colors are not printing satisfactorily.

Solution

●You may not be using the best print cartridges for the project. To print text documents and graphics, use the HP Tri-color and HP Black print cartridges. To print color photos, use the HP Tri-color and HP Photo or HP Gray Photo cartridges. For more information, see Inserting and replacing the print cartridges.

●You may be printing in Ink-backup Printing Mode. The printer enters Ink-backup printing mode when one of the print cartridges is missing. Replace the missing cartridge.

●A cartridge is out of ink. Replace it.

●Some of the ink nozzles on a cartridge are clogged. Clean the cartridges. See Cleaning the print cartridges.

●You may not be using the best media for the project. For more information on papers, see Choose the right paper.

No page came out of the printer.Cause

●The paper trays may be empty. Load the paper tray. For information on loading paper, see Load paper.

●There may be a paper jam.

Solution

Caution Do NOT remove jammed paper from the front of the printer. Doing so can cause irreversible damage to the printer.

To clear a paper jam

1.Turn off the printer, and then unplug the printer.

2.Remove the rear access door.

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HP Photosmart D5100 series