3.Gently remove the jammed paper from the printer.
4.Replace the rear access door.
5.Plug in the printer and turn it on.
6.When you have cleared the paper jam, print your document again.
If you experience paper jams when printing on photo paper, try the following:
●Insert the photo paper as far as it will go into the photo tray.
●Load one sheet of photo paper at a time.
A blank page came out of the printer.
Solution
●Check the printer screen to see if crosses appear in the pen icons. If the crosses appear, the print cartridges are out of ink. If the pen icons have ink drops with only one ink level bar, the ink level may be too low to print. Replace the print cartridges that are out of ink. For more information about checking ink levels, see the HP Photosmart Printer Help.
●You may have begun printing and then cancelled the process. If you cancelled the process before printing started, the printer may have already loaded paper in preparation for printing. The next time you print, the printer will eject the blank page before starting the new printing project.
My photos do not print when I press the Print button.
Solution You may not have selected your photos by pressing OK. For instructions on how to select your photos, see Select photos to print.
The printer is displaying the out of ink indicator, but I don't know which cartridge to replace.
Solution The two pen icons represent the print cartridges. Replace the cartridge based on the cross marks in the pen icons. For more information, see Printer screen status indicators.
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