The Attention indicator light flashes red after I give a print command from the software.
Solution This is normal. The printer is waiting for you to insert the CD/DVD holder in the CD/DVD tray. For information on loading the CD/DVD tray, see Loading the CD/DVD tray.
The CD/DVD holder is not loaded completely.
Solution
●Push the CD/DVD holder slowly into the CD/DVD tray.
●If the problem persists, stick a double stick tape on the underside of the holder, across the center hole of the holder.
The label does not print on the CD/DVD. The CD/DVD holder almost completely ejects out of the rear of the printer.
Solution
Physically remove the holder and close the CD/DVD tray. Pull out the power cord. Plug the power cord after a few seconds. Insert the CD/DVD holder into the CD/DVD tray to resume printing. For information on loading the CD/DVD tray, see Loading the CD/DVD tray.
The CD/DVD holder extends from the rear of the printer.
Solution This is normal. The CD/DVD holder extends to about 7.5 cms (3 inches) from the rear of the printer.
Bluetooth printing problems
Before contacting HP Customer Care, read this section, or go to the online support services at www.hp.com/support. Be sure to also read the documentation that came with your HP Bluetooth wireless printer adapter and your Bluetooth device.
My Bluetooth device cannot find the printer.
Solution
●Make sure the Bluetooth device is plugged into the camera port on the front of the printer. The light on the adapter flashes when the adapter is ready to receive data.
●You may be too far from the printer. Move the Bluetooth device closer to the printer. The maximum recommended distance between the Bluetooth device and the printer is 10 meters (30 feet).
●Make sure that your Bluetooth device is compatible with the printer. For more information, see Specifications.
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