Short description

Details

Solution

 

 

 

 

Windows password from Credential

local PC, Credential Manager can only change the

 

Manager, the administrator gets an error

password used to log in.

 

logon failure: User account restriction.

 

 

 

 

Credential Manager

Single Sign On default is set to log users

HP is researching a workaround for future product

Single Sign On default

automatically. However, when creating

enhancements.

settings should be set to

the second of two different password-

 

prompt to prevent loop.

protected documents, Credential

 

 

Manager uses the last password

 

 

recorded—the one from the first

 

 

document.

 

Incompatibility issues with

If the user logs in to Credential Manager,

Corel WordPerfect 12

creates a document in WordPerfect and

password gina.

saves with password protection,

 

Credential Manager cannot detect or

 

recognize, either manually or

 

automatically, the password gina.

HP is researching a workaround for future product enhancements.

Credential Manager does

If the Single Sign On credentials for

not recognize the

Remote Desktop Connection (RDP) are

Connect button on

set to Connect, Single Sign On, upon

screen.

relaunch, always enters Save As instead

 

of Connect.

HP is researching a workaround for future product enhancements.

ATI Catalyst configuration wizard is not usable with Credential Manager.

Credential Manager Single Sign On

Disable the Credential Manager Single Sign On.

conflicts with the ATI Catalyst configure

 

wizard.

 

When logging in using TPM authentication, the Back button on screen skips the option to choose another authentication method.

If user using TPM login authentication for Credential Manager enters his/her password, the Back button does not work properly, but instead immediately displays the Windows login screen.

HP is researching a workaround for future product enhancements.

Credential Manager

When use Credential Manager log on

With no administrator password set, user cannot log on

opens out of standby

to Windows is not selected as an option,

to Windows through Credential Manager because of

when it is configured not

allowing the system to go into S3

account restrictions invoked by the Credential

to.

suspend and then waking the system

Manager.

 

causes the Credential Manager logon to

Without Java Card/token, user can cancel the

 

Windows to open.

 

 

 

Credential Manager login and user will see the

 

 

 

Microsoft Windows login. User can log in at this

 

 

 

point.

 

 

With Java Card/token, the following workaround

 

 

 

allows the user to enable/disable opening of

 

 

 

Credential Manager upon Java Card insertion.

 

 

1.

Click Advanced Settings.

 

 

2.

Click Service & Applications.

 

 

3.

Click Java Cards and Tokens.

 

 

4.

Click when Java Card/token is inserted.

 

 

5.

Select the Advise to log-oncheckbox.

 

 

 

Users lose all Credential

If the TPM module is removed or

This is as designed.

Manager credentials

damaged, users lose all credentials

The TPM Module is designed to protect the Credential

protected by the TPM, if

protected by the TPM.

the TPM module is

 

Manager credentials. HP recommends that the user

removed or damaged.

 

back up identity from Credential Manager prior to

 

 

removing the TPM module.

 

 

 

 

ENWW

Credential Manager for ProtectTools 57

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HP dc73 Blade Client manual Connect, Click Advanced Settings, Click Service & Applications, Click Java Cards and Tokens