Troubleshooting Without Diagnostics
Solving Power Supply Problems
Common causes and solutions for power supply problems are listed in the following table.
Solving Power Supply ProblemsProblem | Cause | Solution |
Power supply shuts down | Voltage selector switch |
intermittently. | on rear of computer |
| chassis (some models) |
| not switched to correct |
| line voltage (115V or |
| 230V). |
Select the proper AC voltage using the selector switch.
Power supply will not turn on because of internal power supply fault.
Contact an authorized service provider to replace the power supply.
Troubleshooting Guide |