HP dx5150 Cause, Problem, General, Solution, Delete Cookies, Internet Options, 1.Select Start > Control Panel, Solving Internet Access Problems (Continued)

Troubleshooting Without Diagnostics

Solving Internet Access Problems (Continued)

Problem Cause Solution

Unable to connect to the Internet.

(continued)

Cookies are corrupted. (A "cookie" is a small piece of information that a Web server can store temporarily with your Web browser. This is useful for having your browser remember some specific information that the Web server can later retrieve.)

In Windows XP:

1.Select Start > Control Panel.

2.Double-click Internet Options.

3.On the General tab, click the Delete Cookies button.

Cannot automatically	You must log on to your
launch Internet programs.	ISP before some
	programs will start.

Log on to your ISP and launch the desired program.

2–44 www.hp.com Troubleshooting Guide