HP dx5150 Solving Hard Drive Problems, Now, File, Cause, Start, Start, Problem, Explore, Explore, Solution, Check Now, Advanced BIOS Features, Properties

Troubleshooting Without Diagnostics

Solving Hard Drive Problems

Problem	Cause	Solution

Hard drive error occurs.	Hard disk has bad	1. In Windows XP, right-click
	sectors or has failed.	Start, click Explore, and
		select a drive. Select File >
		Properties > Tools. Under
		Error-checking, click Check
		Now.
		2. Use a utility to locate and block
		usage of bad sectors. If
		necessary, reformat the hard
		disk.

Disk transaction problem.	Either the directory	In Windows XP, right-click Start,
	structure is bad or there	click Explore, and select a drive.
	is a problem with a file.	Select File > Properties > Tools.
		Under Error-checking, click
		Check Now.

Drive not found (identified).	Cable could be loose.	Check cable connections.

	The system may not	See reconfiguration directions in the
	have automatically	“Solving Hardware Installation
	recognized a newly	Problems” section. If the system still
	installed device.	does not recognize the new device,
		check to see if the device is listed
		within Computer Setup. If it is listed,
		the probable cause is a driver
		problem. If it is not listed, the
		probable cause is a hardware
		problem.
		If this is a newly installed drive,
		enter Computer Setup and disable
		the Quick Power On Self Test in
		Advanced BIOS Features.

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Troubleshooting Guide