Troubleshooting Without Diagnostics
Solving Hard Drive Problems (Continued)
Problem | Cause | Solution |
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Nonsystem disk/NTLDR | Hard drive boot has | Enter Computer Setup and enable |
missing message. | been disabled in | the hard drive in Integrated |
(continued) | Computer Setup. | Peripherals > South OnChip |
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| IDE Device > OnChip IDE |
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| Channel 0 or 1. |
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| Or |
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| Enter Computer Setup and enable |
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| the hard drive in Integrated |
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| Peripherals > South OnChip |
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| PCI Device > Onboard Chip |
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| SATA. |
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| Bootable hard drive is | If attempting to boot from an IDE |
| not attached as first in a | hard drive, ensure it is attached as |
| Primary Device 0. If attempting to | |
| configuration. | boot from a SATA hard drive, |
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| ensure it is attached to SATA 0. |
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Computer will not start. | Hard drive is damaged. | Observe if the front panel Power |
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| LED is blinking RED and if any |
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| beeps are heard. See Appendix A, |
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| |
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| determine possible causes for the |
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| blinking red and beep codes. |
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| See the Worldwide Limited |
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| Warranty for terms and conditions. |
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Computer seems to be | Program in use has | Attempt the normal Windows “Shut |
locked up. | stopped responding to | Down” procedure. If this fails, press |
| commands. | the power button for four or more |
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| seconds to turn off the power. To |
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| restart the computer, press the |
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| power button again. |
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Troubleshooting Guide |