HP dx5150 Solving Drive Key Problems, Solving Drive Key Problems, Solving CD-ROMand DVD Problems (Continued)

Troubleshooting Without Diagnostics

Solving CD-ROM and DVD Problems (Continued)

Problem	Cause	Solution

Recording audio CDs is	Wrong or poor quality	1.	Try using a slower speed when
difficult or impossible.	media type.		recording.
		2.	Verify that you are using the
			correct media for the drive.
		3.	Try a different brand of media.
			Quality varies widely between
			manufacturers.

If you encounter Drive Key problems, common causes and solutions are listed in the following table.

Solving Drive Key Problems

Problem

Cause

Solution

Drive Key is not seen as a drive letter in Windows XP.

The drive letter after the last physical drive is not available.

Change the default drive letter for the Drive Key in Windows XP.

The computer boots to	Drive Key is bootable.	Install the Drive Key only after the
DOS after making a		operating system boots.
bootable Drive Key.

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Troubleshooting Guide