![](/images/backgrounds/290022/hp-dx5150-small-form-factor-pc-troubleshooting-14777756x1.png)
Troubleshooting Without Diagnostics
Solving CD-ROM and DVD Problems
If you encounter
Problem | Cause | Solution |
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System will not boot from | Removable Media Boot | Enter Computer Setup and enable |
is disabled in the | ||
| Computer Setup utility. | Integrated Peripherals > |
|
| South OnChip IDE Device > |
|
| OnChip IDE Channel 0 or 1. |
|
|
|
| Network Server Mode | Enter Computer Setup and move the |
| is enabled in Computer | network interface card to the last |
| Setup. | position in Advanced BIOS |
|
| Features > Removable Device |
|
| Priority. |
|
|
|
| Try a bootable CD in the drive. | |
| drive. |
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|
|
| Boot order not correct. | Enter Computer Setup and change |
|
| boot sequence in Advanced |
|
| BIOS Features and Advanced |
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| BIOS Features > Removable |
|
| Device Priority. |
|
|
|
Drive is not connected | See the documentation that came | |
are not detected or driver | properly or not properly | with the optional device. |
is not loaded. | configured. |
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|
Movie will not play in the | Movie may be | See the documentation that came |
DVD drive. | regionalized for a | with the DVD drive. |
| different country. |
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|
| Decoder software is not | Install decoder software. |
| installed. |
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| Damaged media. | Replace media. |
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| Movie rating locked out | Use DVD software to remove |
| by parental lock. | parental lock. |
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Troubleshooting Guide |