Troubleshooting Without Diagnostics

Solving Diskette Problems (Continued)

Problem

Cause

Solution

 

 

 

Diskette drive cannot write

Writing to the wrong

Check the drive letter in the path

to a diskette.

drive.

statement.

(continued)

 

 

Not enough space is

1. Use another diskette.

 

left on the diskette.

2. Delete unneeded files from

 

 

 

 

diskette.

 

 

 

 

Diskette is damaged.

Replace the damaged disk.

 

 

 

Cannot format diskette.

Invalid media reported.

When formatting a disk in MS-DOS,

 

 

you may need to specify diskette

 

 

capacity. For example, to format a

 

 

1.44-MB diskette, type the following

 

 

command at the MS-DOS prompt:

 

 

FORMAT A: /F:1440

 

 

 

 

Disk may be

Open the locking device on the

 

write-protected.

diskette.

 

 

 

A problem has occurred

The directory structure

In Windows XP, right-click Start,

with a disk transaction.

is bad, or there is a

click Explore, and select a drive.

 

problem with a file.

Select File > Properties >

 

 

Tools. Under Error-checking,

 

 

click Check Now.

 

 

 

Diskette drive cannot read

You are using the

Check the type of drive that you

a diskette.

wrong diskette type for

are using and use the correct

 

the drive type.

diskette type.

 

 

 

 

You are reading the

Check the drive letter in the path

 

wrong drive.

statement.

 

 

 

 

Diskette is damaged.

Replace the diskette with a

 

 

new one.

“Invalid system disk”

A diskette that does not

message is displayed.

contain the system files

 

needed to start the

 

computer has been

 

inserted in the drive.

When drive activity stops, remove the diskette and press the Spacebar. The computer should start up.

Diskette error has

Restart the computer by pressing the

occurred.

power button.

 

 

2–14

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Troubleshooting Guide