Troubleshooting Without Diagnostics
Solving Display Problems (Continued)
Problem | Cause | Solution |
Blank screen and the | |
power LED flashes Red six | error. |
times, once every second, |
|
followed by a |
|
pause, and the computer |
|
beeps six times. The beeps |
|
will repeat five times, but |
|
the Power LED will continue |
|
flashing until the problem is |
|
resolved. |
|
For systems with a graphics card:
1.Reseat the graphics card. Power on the system.
2.Replace the graphics card.
3.Replace the system board.
For systems with integrated graphics, replace the system board.
Blank screen and the power LED flashes Red seven times, once every second, followed by a
System board failure | Replace the system board. |
(ROM detected failure |
|
prior to video). |
|
Monitor does not function properly when used with energy saver features.
Monitor without energy | Disable monitor energy saver |
saver capabilities is | feature. |
being used with energy |
|
saver features enabled. |
|
Dim characters. | The brightness and |
| contrast controls are not |
| set properly. |
Adjust the monitor brightness and contrast controls.
| Cables are not properly | Check that the graphics cable is |
| connected. | securely connected to the graphics |
|
| card and the monitor. |
|
|
|
Blurry video or requested | If the graphics | Install the video drivers included in |
resolution cannot be set. | controller was | the upgrade kit. |
| upgraded, the correct |
|
| graphics drivers may |
|
| not be loaded. |
|
|
|
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Troubleshooting Guide |