Troubleshooting Without Diagnostics

Solving Memory Problems (Continued)

Problem

Cause

Solution

 

 

 

 

Power LED flashes Red five

Memory is installed

1.

Reseat DIMMs. Power on the

times, once every second,

incorrectly or is bad.

 

system.

followed by a two-second

 

2.

Replace DIMMs one at a time to

pause, and the computer

 

 

 

isolate the faulty module.

beeps five times. The beeps

 

 

 

3.

Replace third-party memory

will repeat five times, but

 

 

 

with HP memory.

the Power LED will continue

 

 

 

4.

Replace the system board.

flashing until the problem is

 

resolved.

 

 

 

 

 

 

 

2–38

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Troubleshooting Guide