Troubleshooting

Wireless LAN

For more information on Wireless LAN, refer to Chapter 9, “Using the Wireless LAN.”

Problem Solution

I cannot connect to an access point.

■Be sure the WLAN is on.

■Be sure the device identified the network you want to connect to.

■Be sure you provided any necessary authentication keys if prompted by the system.

■Be sure your iPAQ Pocket PC is within range of the access point.

I am connected to an access point, but I cannot browse the Internet.

If the wireless network you are connected to connects to Work, the network may require a proxy. To set up the proxy:

1.Ask your network administrator for the proxy settings.

2.Tap the Connections icon > Add Proxy Server.

3.Refer to “Setting Up Proxy Server Settings” in Chapter 9 for more information.

I do not see my wireless network on my iPAQ Pocket PC.

Your wireless network could be a non-broadcasting network.

1.Tap the Connections icon > Settings.

2.Tap the Advanced tab > Network Cards > Add New

Settings.

3.Follow the instructions on the screen.

My data transfer rate is too low.

■If Bluetooth is on, turn it off.

■Turn off the Power Save modes for Wireless LAN. Refer to “Changing the Wireless LAN Power Saving Modes” in Chapter 3, “Managing the Battery” for more information.

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User’s Guide

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