User’s Guide 10-3 | HP h4100 guide

Troubleshooting

Problem Solution

I cannot connect to a network.

■Be sure you have added the necessary server information.

■Be sure the network you are attempting to connect to is not busy.

■If you are using an SDIO Ethernet card, be sure the proper drivers for your card are installed.

■Be sure your user name and password are correct.

■Tap Start > Settings > Connections tab > Connections and check your connection settings. Tap OK when you are finished to save your changes.

■Be sure the WEP key is correct.

■Be sure the IP Address is correct.

■Be sure the hardware you are using with your iPAQ Pocket PC is properly configured and operational.

■Reset the device by using the stylus to lightly press the Reset button.

When I try to	Limit the number of e-mail services you create.
open the Inbox,
I receive an
error or the
application
hangs.

I get an error when I try to record a note in Calendar or in Tasks.

Try using a more compressed recording format in Calendar or Tasks (8,000 Hz, Mono [8 KB/s] is the most compressed format available). To switch to a more compressed recording format, from the Today screen, tap Start > Settings > Input > Options tab.

I want to see the	1.	From the Today screen, tap Start > Calendar.
current date.	2.	Tap the Go-to-Todayicon to see today’s date.


I cannot	Be sure the appointment you created is in the selected
see all my	category.
appointments.

(Continued)

User’s Guide

10–3

Image 124

HP h4100 manual User’s Guide 10-3

Contents

User’s Guide User’s Guide Contents Managing the Battery Learning the Basics Learning Input Methods Connecting to the InternetExpansion Cards Using Bluetooth Using the Wireless LAN 10Troubleshooting Specifications Regulatory Notices Getting to Know Your iPAQ Pocket PC Hp iPAQ Software Technology capable of exchanging information Microsoft Pocket PC Software Using the Stylus Setting the Date and Time Setting the Time for Home and Locations You Are Visiting Setting the Date Performing a Normal Reset Resetting the UnitEntering Owner Information Performing a Full Reset Aligning the Screen Routine Care Using ActiveSync Connecting to a Computer Installing ActiveSync Using the Serial Infrared IR Connection Synchronizing with Your Computer Changing Synchronization Settings Microsoft ActiveSync Click Explore Copying FilesExplore Backing up and Restoring Installing ProgramsSynchronizing Links Sending and Receiving E-mail Requesting Meetings Managing the Battery Installing the Battery Installing the Battery in the h4100 Model Managing the Battery Managing the Battery Installing the Battery in the h4300 Model Managing the Battery Managing the Battery Removing the Battery Removing the Battery from the h4100 Model Charging the Battery Removing the Battery from the h4300 Model Charging with the AC Adapter Charging with the Desktop Cradle and AC Adapter Charging a Spare Battery Changing the Wireless LAN Power Saving Modes Changing the Backlight SettingsBacklight Tap Start Settings Buttons Lock tab Disabling the Application Buttons Manually Monitoring the Battery Using the Today Screen Learning the Basics Navigation Bar and Command Bar Status Icons Pop-Up Menus Creating information Customizing the Today Screen Select Use this picture as the background checkbox Tap OK Using Applications Opening ApplicationsMinimizing Applications Closing Applications Installing Applications Closing Manually Using iPAQ Image Zone Viewing PicturesViewing a Picture Full-Screen From the Start menu, tap Programs iPAQ Image Zone Viewing a Slideshow Recording Sound With a PictureTap File Options Audio tab Backing Up Information Printing PicturesTap File Options Slideshow tab Tap File Print Backup/Restore using iPAQ Backup Backup/Restore Using ActiveSyncBackup Click Backup Now or Restore Now Using iPAQ File Store Folder Learning Input Methods Using Input SoftwareChanging Word Suggestion Options Tap the Word Completion tab When Entering Text Using the On-Screen Keyboard Writing with the Stylus and the Letter Recognizer Tap Letter Recognizer Writing with the Stylus Microsoft Transcriber Writing with the Stylus and Block RecognizerTap Transcriber to display the Transcriber Intro screen Tap Block Recognizer Drawing and Writing on the Screen Converting Writing to Text Tap Tools Tap Recognize Configuring the Keyboard Sticky Keys Special Key FeaturesSpecial Keys Symbol Key Original Character Modified Character Ô õ ö ő ø œ « » Function Keys Keystroke Combination Action Keyboard Layout Menu Key Functions French German Latin American Spanish Brazilian Portuguese Expansion Cards Installing a Secure Digital SD Expansion Card Removing a Secure Digital SD Expansion Card Viewing the Content of Memory CardsFrom the Start menu, tap Programs File Explorer Connecting to the Internet Connections Connecting to a Private Network Tap Start Settings Connections tab Connections iconEntering an Internet Address From the Start menu, tap Internet Explorer Address Bar Using a Favorites List From the Start menu, tap Internet Explorer Using Bluetooth Getting Acquainted with Bluetooth Bluetooth Following Bluetooth terms are used throughout this chapter Understanding Terms Working with Bluetooth Settings Supported Services Turning On Bluetooth Opening Bluetooth SettingsBluetooth on Setting Accessibility Properties Entering a Device NameAllowing Connections Allowing All Devices to Connect Allowing Others to Locate Your Device Allowing Paired Devices to ConnectSelect Other devices can discover me Automatically Enabling Services Enabling Bluetooth ServicesSettings Requiring Authorization to Access Services Secure Connections using a Passkey or Bond Setting a Shared Folder Settings Tap the File Transfer tab Understanding Profiles Creating a Profile Saving Bluetooth Configuration Settings in a Profile Activating a Profile Working with Bluetooth Manager Renaming a ProfileDeleting a Profile Tap Enter Opening Bluetooth Manager Pairing DevicesLocating and Selecting a Device Manager Unpairing Devices Tap Remove Identifying the Communications Port Connecting to Other DevicesEstablishing an ActiveSync Connection Service Automatically Using Bluetooth Setting Up an ActiveSync Partnership on Your iPAQ Pocket PC Manager Tap New ActiveSync via Bluetooth Next Manager Tap New Explore a Bluetooth device Next Establishing a Serial Connection Using Dial-Up Networking Dial-Up NetworkingManager Tap New Connect to the Internet Next Tap New Connection Establishing a Cell Phone Partnership Joining a Personal Area NetworkManager Tap New Join a personal network Next Working with Files Creating a File Transfer ConnectionSending Files Creating a Folder on a Remote Device Using Business Card Exchange Receiving a File from a Remote DeviceDeleting a File from a Remote Device Tap File Get Setting Up Your Business Card Information Requesting Business Cards Sending Business CardsManager Tap Tools Business Card Exchange Viewing Connection Status Opening a ConnectionExchanging Business Cards Closing a Connection Viewing Connection InformationWorking with Connections Creating a Shortcut Viewing Shortcuts Deleting a ShortcutManager Tap View Tap List or Icon Using the Wireless LAN Getting Acquainted Learning the Terms Term Definition Getting Started with the Wireless LAN Powering the Wlan On or OffFrom the Today screen, tap Start iPAQ Wireless Wireless Off Automatically Connecting to a Network Manually Entering New Network Settings Add New Settings Searching for Networks to Access Only computer-to-computer Managing Wireless Network Settings Viewing or Editing a Wireless NetworkDeleting a Wireless Network Tap Remove Settings Monitoring Signal Strength and Status Working with Network Settings Looking Up an IP Address Changing TCP/IP Settings Changing DNS and Wins Settings DNS Wins Changing VPN Server Connections Setting Up VPN Server ConnectionsUnder My Work Network, tap Add a new VPN server connection Tap Next Next Setting Up Proxy Server Settings Starting VPN Server Connections Wlan Security Protocol Utilities Tap Start Settings System tab Enroller802.1X Certificate Enroller Tap Start Settings System tab Leap Leap Registration Utility Troubleshooting Common Problems Troubleshooting User’s Guide 10-3 Tap Start Settings Personal tab Password to be ActiveSync User’s Guide 10-6 Expansion Cards Bluetooth Information in Bluetooth Settings Wireless LAN Tap the Connections icon Add Proxy Server User’s Guide 10-11 Regulatory Notices Federal Communications Commission Notice Modifications Cables Japanese Notice Korean Notice Canadian NoticeAvis Canadien 0470 European Union Notice Battery Warning Equipment Warning Wireless NoticesAirline Travel Notice Regulatory Wireless Notice Canadian Regulatory Wireless Notice Regulatory Notices Specifications System Specifications Physical Specifications Operating Environment Environment